ZipRecruiter

Log In

2

Remote Customer Service Rep Jobs in Kentucky (NOW HIRING)

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Kentucky

Remote Customer Service Rep information

See Kentucky salary details

$8

$16

$23

How much do remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service rep in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Kentucky? The most popular types of Customer Service Rep jobs in Kentucky are:
What are popular job titles related to Remote Customer Service Rep jobs in Kentucky? For Remote Customer Service Rep jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Kentucky look for? The top searched job categories for Remote Customer Service Rep jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Customer Service Rep jobs? Cities in Kentucky with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $33,957 per year, or $16.3 per hour.

Remote Customer Care Opportunities

1-800-Flowers Family of Brands

Bowling Green, KY • On-site, Remote

$15.25/hr

Full-time

Posted 27 days ago

Job description

Join Our Customer Care Team From Home!
Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!
At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.
We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.
What You Could Be Doing
Opportunities within our Remote Customer Care teams may include:
  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.

What We're Looking For
We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:
  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.

Working Remotely
Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.
Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.
Specific technology and equipment requirements will be discussed during the hiring process.
The expected hourly rate for this position is $15.25. The actual compensation will be determined by experience and other factors permitted by the law.
California residents - please see our California Privacy Rights Notice for Job Applicants

Apply