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Remote Customer Service Rep Jobs in Connecticut (NOW HIRING)

Getaway

Customer Representative

Bristol, CT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

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How much do remote customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer service rep in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Connecticut?

The most popular types of Customer Service Rep jobs in Connecticut are:

What are popular job titles related to Remote Customer Service Rep jobs in Connecticut?

For Remote Customer Service Rep jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Connecticut look for?

The top searched job categories for Remote Customer Service Rep jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Customer Service Rep jobs?

Cities in Connecticut with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Sales Representative

New Haven, CT • Remote

Zuzick & Associates
Insurance Services • 11 - 50 employees
Learn more about Zuzick & Associatesexternal

Full-time

Re-posted 19 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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