Remote Customer Service Rep Self Storage Jobs in Morehead, KY

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.
Job Description:
Security Officers maintain a safe and secure environment at our HealthCare facilities by protecting patients, visitors, staff, and property. They patrol buildings and grounds, monitor security systems, and maintain a visible presence to deter unsafe or suspicious activity. Security Officers respond to emergency alarms, assistance calls, and sensitive situations, working collaboratively with Communications, other security personnel, and the University Police Department. They assist with disorderly or combative individuals, provide crisis intervention, and conflict resolution, and help de-escalate potentially volatile situations. Additional responsibilities include completing security reports, conducting basic investigative reviews, enforcing facility policies, monitoring access control and surveillance systems, and assisting patients, visitors, and staff to support a safe healthcare environment.
Essential Functions
• Patrols assigned areas, maintaining a visible security presence to deter crime and provide assistance as needed.
• Monitors security equipment and systems, including CCTV, access control, alarm systems, and radio communications, to maintain situational awareness and respond appropriately to incidents.
• Conducts routine inspections of facilities and security systems to identify and report irregularities such as fire hazards, unsecured doors, equipment malfunctions, or safety concerns.
• Controls access to facilities by permitting authorized individuals' entry, restricting unauthorized access, issuing passes, and monitoring visitor activity after hours.
• Responds to suspicious activity, emergency alarms, and calls for service, taking appropriate action, including notifying police, fire departments, or other emergency responders when necessary.
• Investigates incidents, unusual circumstances, and reports from staff, visitors, medical staff, and patients; conducts basic investigative reviews and prioritizes information for reporting purposes.
• Assists medical personnel and staff in managing disruptive or combative individuals and provides crisis intervention, conflict resolution, and de-escalation when appropriate.
• Warns violators of policy or rule infractions and takes appropriate action to prevent losses, damage, or unsafe conditions.
• Maintains accurate documentation, including Daily Activity Reports, incident reports, lost and found logs, and other required departmental records in accordance with departmental procedures and General Orders.
• Provides customer service by interacting with students, faculty, staff, patients, visitors, and vendors; offering information, safety guidance, escorts, and assistance as needed while maintaining professionalism and sensitivity in difficult situations.
• Assists the University police department during special events and as requested.
• Attends required training sessions and completes assigned training to remain compliant with departmental policies and procedures.
• Maintains a professional appearance and demeanor while representing the department and the University.
• Performs administrative tasks and other duties as assigned.
Education Requirement
Minimal education and/or equivalent experience needed
Vocational training may be needed based on the given area
Experience Requirement
An equivalent combination of education and experience may be considered.
All experience must be paid and in the same related field.
Part-time and PRN experience will be prorated based on hours worked per week.
Volunteer work and internships for academic credit are not counted.
Certifications & Licensures
N/A
Working Conditions
A. Standing or walking for extended periods of time while performing patrol and monitoring duties: 4. Regular (> 50% of the time)
B. Handling objects weighing up to 10 pounds: 4. Regular (> 50% of the time)
C. Interacting with staff, patients, visitors, and vendors while maintaining situational awareness: 4. Regular (> 50% of the time)
D. Lifting, pushing, or pulling objects weighing up to 50 pounds: 3. Intermittent (10% - 50% of the time)
E. Carrying or moving objects weighing up to 25 pounds: 3. Intermittent (10% - 50% of the time)
F. Exposure to temperature extremes while working indoors and outdoors: 3. Intermittent (10% - 50% of the time)
G. Operating security equipment and tools that may present a risk of minor injury: 3. Intermittent (10% - 50% of the time)
H. Responding to stressful or emergency situations requiring calm decision-making: 3. Intermittent (10% - 50% of the time)
I. Interaction with individuals who may be disruptive, combative, or in mental crisis: 3. Intermittent (10% - 50% of the time)
J. Sitting at a computer workstation for extended periods of time while completing reports or administrative tasks: 2. Occasional (< 10% of the time)
K. Performing repetitive motions while operating equipment or completing documentation: 2. Occasional (< 10% of the time)
L. Assisting with moving or positioning patients, equipment, or materials, which may pose a risk of back injury: 2. Occasional (< 10% of the time)
M. Exposure to hazardous materials, including chemicals, waste, cuts/punctures, and bloodborne or airborne pathogens: 2. Occasional (< 10% of the time)
Physical Demands
This position requires regular standing or walking with objects weighing up to 10 pounds; intermittent lifting, pushing, and/or pulling of objects weighing up to 50 pounds; intermittent standing or walking with objects weighing up to 25 pounds; intermittent sitting at a computer workstation for extended periods of time; and performing tasks with repetitive motions. Also involves intermittent risk of back injury from moving, lifting, or positioning patients, equipment, or materials; intermittent risk of injuries from use of equipment on the job; intermittent exposure to cuts or punctures; intermittent exposure to radiation; and occasional exposure to hazardous chemicals and fumes including waste, bloodborne or airborne pathogens, burns, temperature extremes, loud noises, working in confined spaces, and combative or violent people. Occasional job-related travel may also be required.
Department:
Shift:
Flex (United States of America)
Time Type:
Full time
Address:
222 Medical Circle
City, State:
Morehead, Kentucky