ZipRecruiter

Log In

2

Remote Customer Service Rep Self Storage Jobs in Inkster, MI

CertaSite

Customer Service Representative

Ann Arbor, MI · Remote

$15.75 - $21.25/hr

You will collaborate with managers, office staff, technicians, customers and others to help ensure CertaSite represents best-in-class customer service. This is a fast paced and demanding role with ...

Wesco

Senior Customer Service Representative

Livonia, MI · On-site +1

$18 - $24.75/hr

As a Senior Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will resolve complex or unusual ...

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Liveops

Remote Spanish Bilingual Customer Service

Canton, MI · Remote

$14.25 - $18/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Westland, MI · Remote

$14.25 - $18/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Taylor, MI · Remote

$14.50 - $18/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

Liveops

Remote Spanish Bilingual Customer Service

Detroit, MI · Remote

$15.25 - $19.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose your own schedule by self-scheduling 30-minute blocks * Client hours of operation will vary ...

previous page

Showing results 41-60

All JobsCustomer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage JobsRemote Customer Service Rep Self Storage Jobs in Inkster, MI

Remote Customer Service Rep Self Storage information

See Inkster, MI salary details

$9

$17

$25

How much do remote customer service rep self storage jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service rep self storage in Inkster, MI is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What does a remote customer service rep for self storage do?

A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.

What skills and qualifications are needed to thrive as a remote customer service rep for self storage?

To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.

How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?

As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.

What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?

AspectRemote Customer Service Rep Self StorageRemote Customer Service Rep E-commerce
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentSelf storage company, customer inquiries about storage unitsE-commerce company, handling online order inquiries
Industry UsageCommon in storage and real estate industriesCommon in retail and online shopping sectors
Search & Comparison IntentPeople comparing storage customer service rolesPeople comparing online retail customer service roles

The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.

What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Inkster, MI?

For Remote Customer Service Rep Self Storage jobs in Inkster, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep Self Storage jobs in Inkster, MI look for?

The top searched job categories for Remote Customer Service Rep Self Storage jobs in Inkster, MI are:

What cities near Inkster, MI are hiring for Remote Customer Service Rep Self Storage jobs?

Cities near Inkster, MI with the most Remote Customer Service Rep Self Storage job openings:

Remote Customer Service Rep Self Storage jobs near you
Infographic showing various Remote Customer Service Rep Self Storage job openings in Inkster, MI as of June 2026, with employment types broken down into 70% Full Time, 14% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,592 per year, or $17.6 per hour.

Customer Service Representative

CertaSite

Ann Arbor, MI • Remote

$15.75 - $21.25/hr

Full-time

Re-posted 10 days ago

CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

7th of 37 rated health and safety providers

Job description

Who are we?

CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To protect and provide a meaningful impact to as many lives as possible

Our Vision: Delivering the most dependable and simplified life safety solution on the planet

Our Values:

  • Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.

  • Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.

  • Innovative – We believe there is always a better way. We don’t stop until we find it.

  • Genuine – We do what we say, and we mean it.

ROLE OVERVIEW

We are looking for a Customer Success Representative, who will be responsible for supporting customers throughout their journey with CertaSite and delivering an exceptional customer experience. You will collaborate with managers, office staff, technicians, customers and others to help ensure CertaSite represents best-in-class customer service. This is a fast paced and demanding role with high visibility within the company. This role reports to the Customer Success Manager.

  • Onboard new customers by coordinating W-9’s, Certificates of Insurance (COIs), billing, portal, and taxation setup, service agreements, compliance contact info, and welcome messages. This includes both regular customers and integrations of newly acquired companies. Validate setup for accuracy

  • Lead customer satisfaction campaigns and support?

  • Create tickets for service issues

  • Route inbound phone calls to appropriate parties

  • Manage compliance reporting to customers and fire marshals and ensure data integrity

  • Assist scheduling coordinators and other departments as necessary

  • Communicate directly with customers in key areas such as onboarding, no response communications, service reports, and red tag letters

  • Review and provide quotes as needed

  • Other projects as assigned

QUALIFICATIONS

  • High school diploma or equivalent

  • 1 – 3 years of progressive, proven customer service experience

IDEAL QUALITIES

  • 3 – 5 years of customer service experience within the building trades; life safety ideally, but not required.

  • Customer Focus?– Develops uniquely strong customer loyalty; low-to-no customer attrition; key account executive contacts who will go to bat for him/her; generates repeat business more than peers; earns high customer satisfaction scores relative to peers

  • Relationship Building?– Rapidly build effective relationships through professional interactions with others based on trust: trust that they will always work toward the best interest of those involved and that they are sufficiently competent to provide positive results??

  • Active Listening?– Enhance mutual understanding in communicating with others by expressing genuine interest in, and providing full attention to, the content and meaning of others’ messages

  • Information Seeking?– Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future

  • Detail Focused – Passionate for details with a high sense of awareness of all the details that matter most; from data entry to critically reviewing new customer setup and detailed customer communications.

WORKING CONDITIONS amp; PHYSICAL REQUIREMENTS

  • Controlled climate, office environment

  • Occasional work from home options

  • Required to sit for long periods of time, 8 or more hours per day

What CertaSite employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply