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How much do remote customer service receptionist jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote customer service receptionist in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Receptionist vs Remote Administrative Assistant?

AspectRemote Customer Service ReceptionistRemote Administrative Assistant
Primary RoleHandling customer inquiries, answering calls, and providing supportManaging schedules, handling correspondence, and supporting office tasks
Required SkillsCommunication, customer service, problem-solvingOrganization, multitasking, communication
Work EnvironmentCustomer-facing, call centers, support teamsVirtual office, executive support, project coordination
Common CertificationsCustomer service certifications, communication skillsAdministrative certifications, MS Office proficiency

While both roles are remote and require strong communication skills, the Remote Customer Service Receptionist focuses on direct customer interactions and support, whereas the Remote Administrative Assistant handles broader administrative tasks to support business operations.

What cities are hiring for Remote Customer Service Receptionist jobs? Cities with the most Remote Customer Service Receptionist job openings:
What are the most commonly searched types of Customer Service Receptionist jobs? The most popular types of Customer Service Receptionist jobs are:
What states have the most Remote Customer Service Receptionist jobs? States with the most job openings for Remote Customer Service Receptionist jobs include:
Remote Customer Service Receptionist jobs near you
Infographic showing various Remote Customer Service Receptionist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,419 per year, or $17 per hour.
Customer Service Representative - Remote

Customer Service Representative - Remote

OneTouch Direct

San Antonio, TX • Remote

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

382nd of 425 rated business services

Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.

Required Equipment:

  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home

Apply