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Remote Customer Service Coordinator Jobs in Decatur, IL

HB Travels

Customer Care Specialist - Remote

Decatur, IL · Remote

$16.50 - $21.75/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

HMG Careers

Sales Coordinator Remote

Blue Mound, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Dalton City, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Williamsville, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Mount Pulaski, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

De Land, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Mount Zion, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Oreana, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Hammond, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Illiopolis, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Farmer City, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Warrensburg, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Coordinator information

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How much do remote customer service coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer service coordinator in Decatur, IL is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.92 per hour, depending on experience, location, and employer.

What does a remote customer service coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a remote customer service coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a remote customer service coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the most commonly searched types of Remote Customer Service jobs in Decatur, IL?

The most popular types of Remote Customer Service jobs in Decatur, IL are:

What are popular job titles related to Remote Customer Service Coordinator jobs in Decatur, IL?

For Remote Customer Service Coordinator jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Coordinator jobs in Decatur, IL look for?

The top searched job categories for Remote Customer Service Coordinator jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Remote Customer Service Coordinator jobs?

Cities near Decatur, IL with the most Remote Customer Service Coordinator job openings:

Remote Customer Service Coordinator jobs near you
Infographic showing various Remote Customer Service Coordinator job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,902 per year, or $19.7 per hour.

Customer Service Professional (Remote)

Texas, IL • Remote

Lyfserv Communications Ltd. Co.
See more jobs at Lyfserv Communications Ltd. Co.external

$12.75 - $16/hr

Full-time

Re-posted 10 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

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