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PeopleShare Inc

Remote Customer Service

$18/hr

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PeopleShare Inc

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$18/hr

Details for Remote Customer Service Representative: * Monday-Friday, 8am-5pm * Pay rate: $18/HR * Fully remote * Weekly pay * Healthcare benefits after 30 days! Description for Remote Customer ...

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How much do remote customer service cbd jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote customer service cbd in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote customer service CBD job?

Remote customer service CBD jobs are positions where individuals work from home or another remote location to assist customers of companies in the CBD (cannabidiol) industry. These roles typically involve answering questions about CBD products, processing orders, handling returns, and providing product recommendations via phone, email, or chat. Employees must be knowledgeable about CBD regulations and product details to provide accurate information and comply with legal guidelines. This job is ideal for those who have strong communication skills, an interest in wellness products, and the ability to work independently.

What skills and qualifications are needed to thrive as a remote customer service representative in the CBD industry?

To thrive as a Remote Customer Service Representative in the CBD industry, you need strong communication skills, knowledge of CBD products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and e-commerce platforms is often required. Patience, empathy, and problem-solving abilities help build trust and effectively address customer concerns. These skills are crucial for ensuring customer satisfaction, building brand loyalty, and navigating the unique regulatory environment of CBD products.

What are the unique challenges of working as a remote customer service representative in the CBD industry?

Working remotely as a customer service representative in the CBD industry often involves addressing customer questions about product legality, usage, and effects, which can be complex and regulated. You'll need to stay updated on changing regulations and company policies, and communicate information clearly while maintaining compliance. Collaboration with product teams, legal advisors, and marketing is common to ensure accurate information is provided. Additionally, managing customer expectations regarding shipping, product quality, and results can require empathy and strong problem-solving skills.

Remote Customer Service

Remote

PeopleShare Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about PeopleShare Incexternal

$18/hr

Other

Posted 6 days ago

Job description

Remote Customer Service Representative

Our client in Bala-Cynwyd is seeking a Remote Customer Service Representative to join their team!

Details for Remote Customer Service Representative:

  • Monday-Friday, 8am-5pm
  • Pay rate: $18/HR
  • Fully remote
  • Weekly pay
  • Healthcare benefits after 30 days!

Description for Remote Customer Service Representative:

  • Demonstrate a high level of responsiveness and provide our policy holders with a superior level of customer service
  • Assist existing customers with payments, policy changes, first notice of loss, cancellations, etc.
  • Obtain necessary documentation quickly and efficiently
  • Thoroughly document all interactions – high-volume data entry
  • Maintain and manage consistent follow-up processes
  • Escalate complex requests to licensed CSRs or underwriters for additional assistance or reassignment

Requirements for Remote Customer Service Representative:

  • High school diploma or equivalent
  • Prior call-center customer service experience required
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Ability to work in a fast-paced environment and multi-task effectively
  • Strong ability to work independently as part of a virtual team
  • MUST have reliable high-speed internet
PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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