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Remote Customer Service Associate Jobs in Winder, GA

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

... Customer Service Trainees. In this role, you will serve as the primary point of contact for ... This is a fully remote position within a structured call center environment, supporting Medicare ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Winder, GA

Remote Customer Service Associate information

See Winder, GA salary details

$7

$15

$24

How much do remote customer service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer service associate in Winder, GA is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.97 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Winder, GA?

The most popular types of Remote Customer Service jobs in Winder, GA are:

What cities near Winder, GA are hiring for Remote Customer Service Associate jobs?

Cities near Winder, GA with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Winder, GA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,447 per year, or $15.1 per hour.

Part-Time Weekend Remote Customer Service Representative

Aaron Plumbing INC

Suwanee, GA • Remote

$18 - $23/hr

Part-time

PTO

Posted 13 days ago

Job description

Benefits:
  • Paid time off
  • Training & development

Part-Time Remote Customer Service RepresentativeAaron Services: Plumbing, Heating & Cooling
Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available

Help Us Deliver an Exceptional Customer Experience
Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.
You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.
Schedule
  • Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: 7:30 a.m.–2:30 p.m.
  • Sunday: 7:30 a.m.–2:30 p.m.
Additional hours may be available based on company needs and employee availability.
Primary Responsibilities

  • Respond to incoming customer contacts by phone, email, and text
  • Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan
  • Gather and accurately record customer, property, and service information
  • Communicate clearly and professionally throughout the scheduling process
  • Convey messages and important information to technicians, managers, and other team members
  • Maintain accurate customer records
  • Assist with other administrative work as needed
  • Help ensure every customer receives friendly, responsive service
Remote-Work Requirements

The employee must be located in and perform all work from within Georgia.
During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.
What We’re Looking For

  • Highly professional and friendly verbal and written communication skills
  • A genuine desire to help and book customers
  • Dependability and the ability to work scheduled shifts independently
  • Strong attention to detail and organizational skills
  • Comfort managing calls, emails, texts, and multiple tasks
  • A calm, pleasant, and solution-oriented approach
  • The ability to learn new software, processes, and service information
Preferred Experience

The following experience is helpful but not required:
  • Customer service or dispatch experience with a plumbing or HVAC company
  • Experience using ServiceTitan
  • Experience with Google Chat, Google Docs, or other Google products
We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.
You’ll Thrive Here If You…

  • Genuinely enjoy helping people and making stressful situations easier
  • Communicate with warmth, confidence, and professionalism
  • Stay organized while managing calls, texts, emails, and scheduling needs
  • Are dependable, self-motivated, and take ownership of completing your work
  • Enjoy working independently while supporting a positive, upbeat team
About Aaron Services

Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.
If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.