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Remote Customer Service Associate Jobs in West Jordan, UT

Yessio LLC

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely ... Yessio is a leading provider of customer sales and professional services. We are committed to bring ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in West Jordan, UT

Remote Customer Service Associate information

See West Jordan, UT salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service associate in West Jordan, UT is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.93 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in West Jordan, UT?

The most popular types of Remote Customer Service jobs in West Jordan, UT are:

What cities near West Jordan, UT are hiring for Remote Customer Service Associate jobs?

Cities near West Jordan, UT with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in West Jordan, UT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,280 per year, or $16 per hour.

Customer Service Representative

Yessio LLC

Sandy, UT • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, PTO

Posted 13 days ago

Job description

ABOUT YESSIO

With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.

Position Overview

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

  • Paid training
  • Personal recognition for a job well done
  • Performance based incentives
  • Monthly bonuses
  • Family owned business that treats employees like family
  • Company barbeques
  • Monthly team motivation contests
  • Spacious work area and desks
  • Weekly coaching sessions
  • Employee referral bonus program
  • A stable employer
  • Office located across from 7800 S. Trax station
  • Medical insurance
  • Dental plans
  • Company paid holidays
  • Paid time off (PTO) which is earned starting on your 1st day

Job Responsibilities

  • Perform inbound and outbound calls
  • Educate and build rapport with customers
  • Consult with customers to answer customer inquiries
  • Help setup customer accounts and verify banking and employment information
  • Process customer payments
  • Excellent service while achieving quality results

Required Knowledge, Skills and/or Abilities

  • High School Diploma or GED
  • Fluent in English
  • Good communication skills
  • Cheerful attitude
  • Ability to learn new skills
  • Generally computer savvy
  • Self-motivated to improve skills and add value
  • Good attendance and punctuality
  • Basic mathematical skills

Schedule and Hours

  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
  • Hiring full-time and part-time positions
Yessio logo

About Yessio

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

51 - 200 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2009

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