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Remote Customer Service Associate Jobs in Spring Hill, TN

The Butler Agency

Remote Sales

Nashville, TN · Remote

Remote Opportunity** The Butler Agency is growing and seeking Client Services Representatives to ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Stryker

Associate Project Manager - Remote

Nashville, TN · Remote

$90K - $144K/yr

Remote This role requires the candidate to be located within the Southeast region of the United ... customer service-focused Associate Project Manager to manage customer engagements from initial ...

HMG Careers

Sales and Service Agent Remote

Brentwood, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Christiana, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Columbia, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Unionville, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Franklin, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Pegram, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Petersburg, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Spring Hill, TN

Remote Customer Service Associate information

See Spring Hill, TN salary details

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How much do remote customer service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service associate in Spring Hill, TN is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Spring Hill, TN?

The most popular types of Remote Customer Service jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Service Associate jobs?

Cities near Spring Hill, TN with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,519 per year, or $16.1 per hour.

Customer Inquiry Representative - Remote, Tennessee

Accendra Health, Inc.

Nashville, TN • On-site, Remote

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
JOB SUMMARY
This position responds to customer inquiries regarding account status, researches and assist customers on issues and/or questions about balances or billing. This individual resolves issues by either preparing adjustments, researching bad debit; obtaining payment or refunding and ensures all activity is entered accurately into the billing system.
The anticipated hourly range for this position is $17.00 - $21.50 USD hourly. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responds to customer inquiries regarding account status via phone/mail/email/online.
  • Researches customer accounts and accurately explains or resolves any billing concerns on accounts that are fully or partially unpaid.
  • Resolves billing and collection discrepancies; attempts to set up recurring payment methods for ongoing services and prepares adjustments/write offs or refunds as necessary.
  • Processes payments and resubmits patient statements as necessary. Pursues patient for unpaid patient balances and/or payment obligations when insurance defaults, as permitted.
  • Re-bill insurance companies when appropriate.
  • Complies with Fair Debt Collection Practices Act (FDCPA) and HIPAA regulations.
  • Coordinates collection agency communication regarding outsourced invoices.
  • Ensures all information regarding activity on an account is entered accurately into billing system.
  • Brings recurring issues to the attention of the lead, or the department supervisor/manager.
  • Performs other duties as required.

SUPERVISORY RESPONSIBILITIES
  • N/A

MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
  • High school diploma is required.
  • One year of related experience is required.

Certificates, Licenses, Registrations or Professional Designations
  • N/A

SKILLS, KNOWLEDGE AND ABILITIES
  • Customer Service, Collections or Medical experience
  • Business Acumen
  • Problem Solving/Analysis
  • Communication Proficiency
  • Personal Effectiveness/Credibility

Computer Skills
  • Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word

Language Skills
  • English (reading, writing, verbal).

Mathematical Skills
  • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.

Other Skills
  • N/A

PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.
TRAVEL
Occasional travel as required.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.
PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
  • Medical, dental, and vision care coverage
  • Paid time off plan
  • 401(k) Plan
  • Flexible Spending Accounts
  • Basic life insurance
  • Short-and long-term disability coverage
  • Accident insurance
  • Teammate Assistance Program
  • Paid parental leave
  • Domestic partner benefits
  • Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
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