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Remote Customer Service Associate Jobs in Shawnee, OK

ADA Associate

Oklahoma City, OK ยท On-site +1

$50K - $60K/yr

Provide excellent customer service by answering phones, responding to emails, and communicating ... in a remote-first environment. * Coordinate effectively with Claim Specialists to ensure that ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 41-60

Remote Customer Service Associate information

See Shawnee, OK salary details

$7

$15

$24

How much do remote customer service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer service associate in Shawnee, OK is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.97 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Shawnee, OK?

The most popular types of Remote Customer Service jobs in Shawnee, OK are:

What cities near Shawnee, OK are hiring for Remote Customer Service Associate jobs?

Cities near Shawnee, OK with the most Remote Customer Service Associate job openings:

Infographic showing various Remote Customer Service Associate job openings in Shawnee, OK as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,487 per year, or $15.1 per hour.

Call Center Customer Service - Insurance Finding & Filing

Claims Management Resources, Inc.

Oklahoma City, OK โ€ข On-site, Remote

$12 - $14/hr

Full-time

Retirement, PTO

Posted 3 days ago

New


Job description

Who We Are
We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.
Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.
We're passionate about throwing company events that bring us together and celebrate each other's achievements. We're also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.
Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.
Who We're Looking For
We're looking for someone comfortable working from home who can positively interact with damagers over the phone. We need a true team players who wants to make a meaningful contribution to their team and to our company.
The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers.
On a Typical Day, You'll
  • Take inbound calls for IFF and route caller to correct team member
  • Utilize Beyond to cross reference insurance information on repeat damagers
  • Enter/update insurance information into Beyond
  • Extensive phone usage to file claims
  • Determine appropriate claim codes to update Beyond
  • Assist supervisor and team members as requested

Bonus Structure
1st- 15th of the month
Level 1 $515K = $105
Level 2 $600K = $150
Level 3 $685K = $205
16th- End of the month
Level 1 $1.275M = $105
Level 2 $1.350M = $150
Level 3 $1.425M = $205
Requirements
  • Extensive phone skills
  • Basic knowledge of Microsoft Excel
  • Intermediate knowledge of Microsoft Outlook and Microsoft Word
  • Thorough and detail orientated
  • Ability to work independently with minimal supervision
  • Accurate data entry
  • Excellence attendance
  • Punctuality

Education and Experience Guidelines:
High school diploma or equivalent required
1 year + of insurance experience is preferred, but not mandatory
Okay, But What Are the Perks
  • Full menu of benefits including matched 401K
  • Tiered bonus system based on team accomplishments
  • Paid time off as well as paid holidays
  • CMR pays $50/month towards your internet service costs
  • Christmas bonus
  • CMR is a 2020 - 2025 The Oklahoman Top Workplaces winner!

Pre-employment drug screening and criminal background checks are mandatory
CMR is an Equal Opportunity Employer