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Remote Customer Service Associate Jobs in Roselle, IL

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Remote Customer Sales Representative - No Experience Needed Remote | Full-Time | U.S. and Canada ... Applying feedback to improve communication and client-service skills What You'll Receive The ...

New

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana ... As a Customer Service Representative, you will participate in an in-depth 4-week training program ...

New

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Associates or Bachelor's Degree is a plus. System One, and its subsidiaries including Joulé and ...

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Remote Customer Service Associate information

See Roselle, IL salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service associate in Roselle, IL is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Roselle, IL?

The most popular types of Remote Customer Service jobs in Roselle, IL are:

What cities near Roselle, IL are hiring for Remote Customer Service Associate jobs?

Cities near Roselle, IL with the most Remote Customer Service Associate job openings:

Remote Customer Sales Representative - No Experience Needed

AO Globe Life

Naperville, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Remote Customer Sales Representative – No Experience Needed

Remote | Full-Time | U.S. and Canada | Flexible Schedule | Training Provided

Build Customer-Facing Experience From Home

A strong start in sales doesn't always require previous sales experience.

AO Globe Life is looking for Remote Customer Sales Representatives to connect with people who have already expressed interest in learning about insurance and supplemental benefit options. The role is a good opportunity for someone who enjoys conversation, learns quickly, and wants to develop practical skills in communication, customer service, and sales.

No insurance background is necessary. New representatives receive training on the products, systems, and processes used in the role.

Location Requirement

This position is remote, but applicants must currently live in an eligible hiring area and have a residential address in one of the locations below.

United States:
Virginia
Illinois
California
Washington

Canada:
All provinces and territories

Applicants outside these areas are not eligible for this position.


What the Representative Will Do

The representative will work directly with individuals who have requested information and help them understand the options available to them.

Typical responsibilities include:

  • Conducting scheduled conversations with prospective clients by phone and virtually
  • Learning about each client's situation and identifying relevant benefit options
  • Presenting information clearly and answering questions
  • Guiding clients through the application process
  • Maintaining accurate client and appointment records
  • Following up with clients when additional information is needed
  • Managing scheduled appointments and daily follow-up activities
  • Using digital platforms and company systems to complete day-to-day tasks
  • Attending team meetings, training sessions, and coaching opportunities
  • Applying feedback to improve communication and client-service skills

What You'll Receive

The position is designed to give new representatives the resources needed to learn the role while developing professionally.

Representatives have access to:

  • Training for new team members
  • One-on-one and team coaching
  • Mentorship and ongoing guidance
  • Client inquiries rather than traditional cold-calling
  • Flexible scheduling
  • Remote work
  • Weekly compensation
  • Commission-based earning structure
  • Performance-based recognition
  • Opportunities to take on greater responsibilities as experience develops

The Right Background Isn't Required

This opportunity can work well for someone coming from a variety of professional backgrounds.

Relevant experience may include:

  • Customer service
  • Retail
  • Hospitality
  • Call center work
  • Administrative support
  • Recruiting
  • Banking
  • Sales

However, previous experience in these fields is not required.

We're looking for individuals who can communicate professionally, manage their responsibilities independently, accept coaching, and stay committed to learning.

What You'll Need

  • Be at least 18 years old
  • Currently reside in Virginia, Illinois, California, Washington, or Canada
  • Have a residential address within the applicable hiring area
  • Be legally authorized to work in the applicable country
  • Have dependable internet access
  • Have access to a laptop or desktop computer
  • Have a webcam for virtual meetings
  • Maintain a suitable workspace for professional calls
  • Be comfortable communicating with clients by phone and online

About AO Globe Life

AO Globe Life supports individuals and families across North America with supplemental insurance and benefit solutions. Remote representatives receive training and ongoing support while developing their client communication, service, and sales skills.

Ready for Your Next Opportunity?

If you're looking for a remote position where you can learn a new skill set, work directly with clients, and build professional experience without needing an extensive sales background, submit an application to be considered.

Apply today to take the next step in the hiring process.

Qualified applicants may be contacted by phone, email, or text regarding the position.