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Remote Customer Service Associate Jobs in River Ridge, LA

Retif Oil & Fuel

Customer Service Representative

Harvey, LA · On-site +1

$14.50 - $20/hr

Maintain customer accounts * Provide product and/or service information to customers; cross-sell ... remote meetings, and travel. In the performance of respective tasks and duties, the employee is ...

Retif Oil & Fuel

Customer Service Representative

Harvey, LA · On-site +1

$14.50 - $20/hr

Maintain customer accounts * Provide product and/or service information to customers; cross-sell ... remote meetings, and travel. In the performance of respective tasks and duties, the employee is ...

Retif Oil & Fuel

Customer Service Representative

Harvey, LA · On-site +1

$13.75 - $18.75/hr

Maintain customer accounts * Provide product and/or service information to customers; cross-sell ... remote meetings, and travel. In the performance of respective tasks and duties, the employee is ...

WEX

Customer Service Specialist

New Orleans, LA · Remote

$15.75 - $20.75/hr

... environment, the Customer Service Support 1 (CSS1) is the primary point of contact for WEX ... Remote Work Requirements : This is a work from home position requiring a professional, private, and ...

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Remote Customer Service Associate information

See River Ridge, LA salary details

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How much do remote customer service associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote customer service associate in River Ridge, LA is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $16.63 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What job categories do people searching Remote Customer Service Associate jobs in River Ridge, LA look for? The top searched job categories for Remote Customer Service Associate jobs in River Ridge, LA are:
What cities near River Ridge, LA are hiring for Remote Customer Service Associate jobs? Cities near River Ridge, LA with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in River Ridge, LA as of May 2026, with employment types broken down into 2% Locum Tenens, 57% Full Time, 39% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,865 per year, or $14.8 per hour.
Customer Service Representative

Customer Service Representative

Retif Oil & Fuel

Harvey, LA • On-site, Remote

$14.50 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description

Retif Oil & Fuel is one of the largest fuel and lubricant distributors in the southeast. We have proudly served our community since 1965, and we look forward to continued growth. At Retif, we are delivering energy to build communities.


We all work together to grow our annual gallons sold to allow for us to impact our communities by creating new job opportunities.


We specialize in delivering energy. If you want to belong to a team that does that well every day, this might be the role for you.


Our customers are in industries like transportation, construction, marine, and retail. If you have experience working with this type of customer - or want that experience - this role may be a great fit.


You will love it here if you value:

  • Trust - When we say we're going to do something, we do it.
  • Team - Our players are the most important part of who we are.
  • Fun - We find a way to enjoy what we do every day.
  • Make an Impact - We positively affect our customers, co-workers, and community.
  • Learn and Evolve - We seek the best way, and we adapt.

You'll love coming to work every day if you get, want, and have the capacity to:

  • Answer/transfer high volume telephone calls
  • Maintain customer accounts
  • Provide product and/or service information to customers; cross-sell
  • Accurately order requested products
  • Build and sustain relationships with customers
  • Appropriately manage customer concerns and provide solutions when possible
  • Receive payments by credit card for orders and invoice payments and notify appropriate parties

Requirements

The best candidate will have the following qualifications:

  • High school diploma/GED or equivalent required
  • Excellent telephone skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Computer skills: Word, Excel, Outlook, etc.

Additionally, while performing duties, the employee may be required to sit, stoop, lift up to 15 pounds, type, communicate effectively, manage conflict, work evenings and/or weekends, attend remote meetings, and travel.


In the performance of respective tasks and duties, the employee is expected to:

  • Successfully perform quality work within deadlines with or without supervision
  • Interact professionally and confidently with other employees, customers, and contacts
  • Work effectively as a team contributor on all assignments
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

At Retif, we offer our employees several fantastic benefits. These benefits include:

  • 401(k) Retirement Plan
  • Paid time off
  • Paid holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Company paid disability insurance
  • Company paid life insurance
  • Company paid AD&D insurance
  • And more!

This job description is not a contract of employment. The duties and responsibilities can change at any time at management's discretion.


Retif Oil & Fuel is an Equal Opportunity Employer. Retif provides employment opportunities without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or veteran status.

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