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Remote Customer Service Associate Jobs in Post Falls, ID

As one of our customer-facing voices, your work is instrumental to our continued growth! What you ... You'll be provided warm leads who are interested in the recession-proof service you are selling.

Digital Mail Associate

Post Falls, ID ยท On-site +1

$16.50/hr

Quarterly allowance * Use to make your remote work set up more comfortable, for continuing ... Helping customer service staff with data projects Requirements * Desire for accuracy * Ability to ...

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

Showing results 41-60

Remote Customer Service Associate information

See Post Falls, ID salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service associate in Post Falls, ID is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.89 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Post Falls, ID? The most popular types of Remote Customer Service jobs in Post Falls, ID are:
What cities near Post Falls, ID are hiring for Remote Customer Service Associate jobs? Cities near Post Falls, ID with the most Remote Customer Service Associate job openings:
Infographic showing various Remote Customer Service Associate job openings in Post Falls, ID as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,986 per year, or $16.8 per hour.

Inside Sales Representative - Remote

Precoa

Spokane, WA โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 hours ago


Job description

Inside Sales Representative (Remote)Build a stable career and help families gain peace of mind

You're looking for a position in inside sales because you love building strong relationships with customers and team members alike. You have incredible listening skills and a real talent for understanding and overcoming objections.

What if you could have an impactful sales career working from home without the pressure of knocking door-to-door or visiting client businesses?

As an Inside Sales Representative (remote) with Precoa, you will follow up with warm leads who have already expressed interest in preplanning. Making around 200 dials per day, you’ll set client appointments to meet with a local professional to craft an intentional plan and gain peace of mind.

You’ll support our Field Sales team by providing the most accurate information possible to help them educate the clients and drive our mission to prearrange all families. As one of our customer-facing voices, your work is instrumental to our continued growth!

What you’ll do (and why you’ll love doing it)
  • Launch an impactful career: You’ll develop your sales skills and level up through ongoing training and professional development so you can benefit now and in the future.
  • Enjoy flexibility: You’ll work remotely with a flexible schedule including half-day Fridays which allows you to balance life outside of work.
  • Champion needed solutions: You’ll be provided warm leads who are interested in the recession-proof service you are selling.
  • Enjoy a stable base + unlimited bonuses: You control what you make with the security of base pay and the excitement of bonuses based on your efforts.

Requirements

If you have these skills, we want to talk with you!
  • Sales experience (phone, in-person, insurance, retail)
  • Demonstrate common sense, compassion, and empathy, on the phone and with colleagues
  • Comfortability with PC operations, software and video conferencing
  • Ability to type notes effectively, experience with CRM systems a bonus!
  • Ability to work any designated day shift (Monday-Thursday 9 hour shifts, Friday 4 hour shift and done by 12PM PST)

Benefits

What we offer you as part of #PrecoaLife
  • Work from home/remote - flexible shifts: 9 hours Mon-Thurs and half-day Fridays
  • Competitive hourly base pay and uncapped monthly bonuses
  • We generate all warm leads for you, no prospecting or cold calling required
  • 18 days PTO and 6-weeks minimum paid parental leave
  • Health, Dental, and Vision benefits
  • 401k, with a 2% company match and $25,000 Life Insurance Policy
About Precoa

At Precoa, our people are the heart of our success. Core Employees strive to live our values of kindness, progression, and craftsmanship every day — bringing emotional intelligence, common sense, positivity, and authentic connection to everything they do.

If you love solving challenges, building real relationships, and driving meaningful results, you’ll feel right at home here.

We’re a national leader in the preneed industry. Our passion is helping people plan today so their families can focus on connection when they need it most. Recognized as one of The Oregonian’s Top Workplaces for 14 consecutive years, we’re committed to creating a place where you can live a fulfilling life, do meaningful work, grow your potential, and enjoy the journey along the way.

Headquartered in Portland, OR, with a satellite office in Utah, we’re a team driven to make a difference — every day, through every connection.