ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Portland, TN

MMC Group LP

Be Seen First

Remote HR Customer Service Rep - Must be in Nashville area

Nashville, TN · Remote

$17/hr

Remote Human Resources Customer Service Representative | HR CSR Location: Remote, Nashville, TN Area Work From Home Opportunity (All Equipment Provided) Pay: $17 per hour We are seeking customer ...

Remotetravelcareers

Trip Customer Care

Nashville, TN · Remote

$15.50 - $21/hr

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You'll assist with reservations, answer questions, and make ...

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Nashville, TN · Remote

$16/hr

Passionate about customer service, bringing a warm and upbeat tone to every interaction. * People ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

The Butler Agency

Remote Sales

Nashville, TN · Remote

Remote Opportunity** The Butler Agency is growing and seeking Client Services Representatives to ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Stryker

Associate Project Manager - Remote

Nashville, TN · Remote

$90K - $144K/yr

Remote This role requires the candidate to be located within the Southeast region of the United ... customer service-focused Associate Project Manager to manage customer engagements from initial ...

HMG Careers

Remote Sales and Service Advisor

Lebanon, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Franklin, KY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Gallatin, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Greenbrier, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous page

Showing results 41-60

All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Portland, TN

Remote Customer Service Associate information

See Portland, TN salary details

$8

$15

$24

How much do remote customer service associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote customer service associate in Portland, TN is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $17.45 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Portland, TN?

The most popular types of Remote Customer Service jobs in Portland, TN are:

What cities near Portland, TN are hiring for Remote Customer Service Associate jobs?

Cities near Portland, TN with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Portland, TN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,354 per year, or $15.6 per hour.

Remote HR Customer Service Rep - Must be in Nashville area

Nashville, TN • Remote

MMC Group LP
Recruiting and Staffing Services • 51 - 200 employees
Learn more about MMC Group LPexternal

$17/hr

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Remote Human Resources Customer Service Representative | HR CSR

Location: Remote, Nashville, TN Area
Work From Home Opportunity (All Equipment Provided)
Pay: $17 per hour

We are seeking customer-focused HR Customer Service Representatives to assist employees and former employees with HR and benefits inquiries.

Location Requirement

This is a 100% remote position; however, candidates must live within 25 miles or approximately a 45-minute commute of Nashville, Tennessee.

What You’ll Do

  • Answer inbound HR and benefits calls.
  • Provide accurate information and resolve inquiries professionally.
  • Document customer interactions.
  • Research and follow up on unresolved issues.
  • Explain HR policies, procedures, and benefits.
  • Maintain confidentiality.
  • Navigate multiple computer applications.
  • Meet quality, productivity, and attendance expectations.

Training & Schedule

Paid Training: Monday through Friday, 8:30 AM to 5:30 PM EST

Candidates must be available for any shift Monday through Friday between 8:00 AM and 6:00 PM EST. Perfect attendance during training is required.

Qualifications

  • High school diploma or GED
  • At least 18 years old
  • Six months of recent call center or employee benefits experience
  • Strong communication, customer service, and computer skills
  • Ability to multitask in a fast-paced environment
  • Quiet and secure home workspace

Remote Work Requirements

A reliable wired high-speed internet connection is required. Wi-Fi, mobile hotspots, and 5G internet are not permitted. Will be required to submit screenshot of speed test Internet Speed Test | Check Broadband Speed | Google Fiber

Minimum Internet Requirements:

Required Internet Speed Test: Internet Speed Test | Check Broadband Speed | Google Fiber

Complete the GFiber Internet Speed Test on a laptop using a wired Ethernet connection. https://fiber.google.com/speedtest/ 

  • Download: 25 Mbps or higher
  • Upload: 10 Mbps or higher
  • Ping: 175 ms or lower

Company Equipment Provided

  • Laptop and monitor
  • Keyboard and mouse
  • Headset and required cables

Why Join Our Team?

  • 100% remote position
  • Company-provided equipment
  • Paid training
  • Monday through Friday schedule
  • Weekends off
  • Career growth opportunities

Applicants must meet all location, home-office, internet, Work From Home audit, and background-check requirements.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.