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Remote Customer Service Associate Jobs in New Port Richey, FL

USAA

Customer Service - Bank Sales & Service

Tampa, FL · On-site +1

$43K - $44K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the ...

MRI

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Bilingual CSR (Spanish) - Healthcare/Dental (Florida residents only)

Tampa, FL · Remote

$18 - $20/hr

THIS JOB IS FULLY REMOTE - Florida Residents only **Must be Bilingual Spanish Speaking ... Member Services Representative (MSR) is expected to provide excellent customer service to all ...

COMPASS RISK ADVISORS

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Personal Lines Insurance Associate

Clearwater, FL · On-site +1

$35K - $48K/yr

Requirements: 2-3 Years Experience (Preferred) Florida 4-40 Customer Representative License (In ... Remote/Hybrid) Benefits May Include: Health, Dental, Vision, 401k, PTO

COMPASS RISK ADVISORS

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Personal Lines Insurance Associate

Clearwater, FL · On-site +1

$35K - $48K/yr

Requirements: 2-3 Years Experience (Preferred) Florida 4-40 Customer Representative License (In ... Remote/Hybrid) Benefits May Include: Health, Dental, Vision, 401k, PTO

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Remote Customer Service Associate information

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How much do remote customer service associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote customer service associate in New Port Richey, FL is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.12 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in New Port Richey, FL? The most popular types of Remote Customer Service jobs in New Port Richey, FL are:
What are popular job titles related to Remote Customer Service Associate jobs in New Port Richey, FL? For Remote Customer Service Associate jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in New Port Richey, FL look for? The top searched job categories for Remote Customer Service Associate jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Remote Customer Service Associate jobs? Cities near New Port Richey, FL with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
WFH Customer Service Team Manager

WFH Customer Service Team Manager

American Income Life Insurance Company

Tampa, FL • On-site, Remote

$90K - $120K/yr

Full-time

Posted 9 days ago

Job description

AO Globe Life is seeking motivated professionals to join our fully remote team in a client-focused role supporting individuals and families across the United States. In this position, you'll help clients understand and access benefit programs designed to provide financial protection and long-term security.
This opportunity offers structured training, ongoing mentorship, and long-term growth in a flexible remote environment. You'll work with individuals who have already requested additional information about available benefits and want to learn whether they may qualify for coverage.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with control over your day
Warm leads provided - no cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Vested renewals for long-term income growth
Leadership development and advancement opportunities
A collaborative, service-focused team culture
What You'll Do
Connect with individuals and families who requested information about available benefits
Schedule and conduct virtual consultations through Zoom
Explain available benefit options clearly and professionally
Guide clients through the enrollment process and answer questions along the way
Maintain accurate digital records and follow-up communication
Provide ongoing support for policy updates and client service needs
Build long-term relationships through professionalism, consistency, and follow-through
Participate in weekly coaching, mentorship, and development sessions
Who Thrives Here
Strong communicators who enjoy helping others
Self-motivated professionals comfortable working independently
Organized individuals who can manage schedules and priorities effectively
Candidates confident using Zoom and digital platforms
Service-oriented professionals with a client-first mindset
Customer service, consulting, or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term growth while making a meaningful impact.
Apply Today
If you're ready to build a flexible career focused on service, growth, and long-term opportunity, apply now and take the next step forward.

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