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Remote Customer Service Associate Jobs in Midvale, UT

Five Star Solutions

Customer Service Mon-Fri

Sandy, UT · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... customer service or customer support experience * A high school diploma or GED is preferred

Five Star Solutions

Customer Service Mon-Fri

Sandy, UT · On-site +1

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * 1 year of customer service or ...

Five Star Solutions

Customer Service Mon-Fri

Sandy, UT · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... customer service or customer support experience * A high school diploma or GED is preferred

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All JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Midvale, UT

Remote Customer Service Associate information

See Midvale, UT salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote customer service associate in Midvale, UT is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.12 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Midvale, UT? The most popular types of Remote Customer Service jobs in Midvale, UT are:
What are popular job titles related to Remote Customer Service Associate jobs in Midvale, UT? For Remote Customer Service Associate jobs in Midvale, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Midvale, UT look for? The top searched job categories for Remote Customer Service Associate jobs in Midvale, UT are:
What cities near Midvale, UT are hiring for Remote Customer Service Associate jobs? Cities near Midvale, UT with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Midvale, UT as of June 2026, with employment types broken down into 51% Full Time, 45% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $33,619 per year, or $16.2 per hour.
Customer Service Representative - Remote

Customer Service Representative - Remote

Stafford Communications Group

Salt Lake City, UT • On-site, Remote

$15.50 - $21/hr

Full-time

Posted 27 days ago

Job description

Be the next:
Customer Service Representative - Remote
Premier NX is an expert in providing Customer Experience Solutions. We are the next evolution for our clients and your career.
Our clients include many prestigious brands in food, consumer packaged goods, and beauty care companies. As a Customer Service Representative, you will contribute to Premier NX's success by meeting our client's service levels.
Come join us!
Why Work with Us:
We are a place for people who love helping others. We provide customer service to some of the nation's most prominent brands. We are experts in regulated industries and help companies build brand loyalty by providing their consumers with exceptional experiences. Our job is to make a positive impact on a consumer's life, at every single opportunity.
We have a passion for the products we support. We are committed to superior account management and continual improvement. Just as important is our commitment to corporate values.
We are looking to hire a Customer Service Representative to join our growing Consumer Products Account Team. This position is based in New Providence, NJ and will work remotely.
What You Will Be Responsible for as a Customer Service Representative:
  • Answer incoming phone calls, texts, chats and respond to written communications.
  • Troubleshoot any issues related to the consumer product.
  • Identify and analyze consumer concerns; take or recommend appropriate actions; formulate alternative solutions; and follow-up to ensure problems are resolved.
  • Complete assignments in a thorough, accurate, and timely manner, achieving expected outcomes.
  • Prioritize and handle multiple responsibilities.
  • Provide information, support, and guidance to consumers.
  • Effectively handle quality complaints, adverse events and claims according to Standard Operating Procedures while maintaining superior customer service etiquette.
  • Fully, accurately, and immediately document all telephone calls in the appropriate CRM system.
  • Use correct grammar and make appropriate word choices in written communication and data capture.
  • Complete high-quality work according to specifications, thoroughly following standards, procedures, and demonstrating attention to detail.
  • Listen actively to others and ask appropriate questions for clarification.
  • Demonstrate receptiveness to feedback, listen with an open mind and understand differences in communication style adjusting as necessary.

We Need People Who Are Great at:
  • Working collaboratively and effectively while handling multiple projects on various timelines in a fast-paced environment.
  • Communication, organization, and being a team player.
  • Excellent interpersonal skills and the ability to work with staff with diverse backgrounds and perspectives on the use of technology in a variety of learning capacities.
  • Demonstrating a high level of sensitivity, empathy, and patience with each consumer.

Requirements
What You Will Need:
  • Interpersonal and relationship management skills.
  • Strong verbal and written communication including active listening and reflection with the goal of gathering information, problem solving and diffusing difficult callers.
  • Ability to maintain professional behavior in stressful situations.
  • Ability to navigate between several computer screens (e.g., CRM Software such as Salesforce, ACD System such as Amazon Connect and Genesys, Email and Web Browser) while actively listening and entering customer information.

Together, we can offer endless possibilities! What is next for you?
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

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