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Remote Customer Service Associate Jobs in Macon, GA

HMG Careers

Sales and Service Agent Remote

Culloden, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Macon, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Monticello, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Roberta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Ivey, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Unadilla, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Smarr, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Juliette, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Yatesville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Macon, GA

Remote Customer Service Associate information

See Macon, GA salary details

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$26

How much do remote customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer service associate in Macon, GA is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Macon, GA?

The most popular types of Remote Customer Service jobs in Macon, GA are:

What cities near Macon, GA are hiring for Remote Customer Service Associate jobs?

Cities near Macon, GA with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,188 per year, or $16.4 per hour.

Remote Insurance Specialist / Benefits Representative / Customer Service & Sales / Work From Home

AO Globe Life

Warner Robins, GA • On-site, Remote

Full-time

Medical, Life

Posted 23 days ago

Job description

Remote Insurance Specialist / Benefits Representative / Customer Service & Sales / Work From Home
Company: AO Globe Life
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Weekly Pay | Training & Mentorship Provided
Help Protect Families While Building a Meaningful Career
Looking for a work-from-home career where you can make a real impact, enjoy schedule flexibility, and build unlimited earning potential?
For more than 70 years, AO Globe Life has proudly served veterans, labor union members, credit union members, associations, and their families by providing trusted life, accident, and supplemental health insurance solutions.
We're seeking motivated Remote Insurance Specialists who are passionate about helping people, delivering exceptional customer service, and building long-term client relationships. In this fully remote role, you'll meet with qualified members through scheduled Zoom and phone appointments, educate clients on available benefit options, and help families make informed decisions about protecting their financial future.
No prior insurance experience is required. Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, banking, hospitality, education, military service, administration, or sales, we provide comprehensive training, licensing guidance, and mentorship from day one.
Why You'll Love This Opportunity
  • 100% Remote Work
  • Qualified Leads Provided - No Cold Calling
  • Weekly Pay + Performance Bonuses
  • Flexible Schedule
  • Full Training & Licensing Guidance
  • Leadership Development & Career Advancement
  • Long-Term Residual Income Opportunities
What You'll Do
  • Meet virtually with clients using Zoom and phone.
  • Connect with qualified members who have requested information.
  • Deliver exceptional customer service throughout the client experience.
  • Explain life, accident, and supplemental health insurance benefits.
  • Assess each client's needs and recommend personalized insurance solutions.
  • Guide members through the enrollment process.
  • Conduct policy reviews and assist with beneficiary updates and policy changes.
  • Provide ongoing client support and claims assistance.
  • Maintain accurate documentation while following company and state compliance requirements.
  • Participate in weekly coaching, mentorship, and leadership development.
Why Join AO Globe Life?
🏠 100% Work From Home
Work remotely anywhere in the United States.
💵 Weekly Pay + Unlimited Income Potential
Earn competitive weekly income with uncapped commissions, performance bonuses, renewals, and residual income.
⏰ Flexible Schedule
Create a work schedule that supports your lifestyle and personal goals.
📞 Qualified Warm Leads
No cold calling. Focus on serving members who have already requested information.
🎓 Comprehensive Training
Receive virtual onboarding, licensing guidance, one-on-one coaching, and ongoing professional development.
📈 Career Advancement
Advance into leadership and management opportunities based on performance-not tenure.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development Programs
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for:
  • Leadership conferences
  • Company-sponsored incentive trips
  • Performance bonuses
  • Recognition awards
  • Professional development opportunities
Who We're Looking For
We're seeking professionals who are:
  • Strong communicators with excellent people skills.
  • Customer-focused with a passion for helping others.
  • Self-motivated, dependable, and organized.
  • Goal-oriented with strong problem-solving abilities.
  • Comfortable working independently in a remote environment.
  • Proficient with computers, Zoom, CRM systems, and virtual communication tools.
  • Eligible to obtain any required state insurance license.

Experience in insurance, customer service, client services, customer success, retail, hospitality, healthcare, banking, education, military, administration, call center, or sales is welcomed-but not required.
About AO Globe Life
For more than 70 years, AO Globe Life has proudly protected working families by serving veterans, labor union members, credit union members, associations, and their loved ones.
As part of the Globe Life family of companies, we are committed to integrity, mentorship, exceptional service, and developing future leaders.
Our Mission
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote insurance, customer service, and benefits career where you can help families, enjoy flexible scheduling, receive world-class training, and build long-term financial success, we'd love to hear from you.
Apply today and begin your journey with AO Globe Life.
Applicants must be physically located in and legally authorized to work in the United States.AO Globe LifeWork From Home. Help Families. Build Your Future.

Apply