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Remote Customer Service Associate Jobs in Lombard, IL

Getaway

Remote Customer Representative

Chicago, IL · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Chicago, IL · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Enova International

Be Seen First

Customer Service Representative (Remote)

Chicago, IL · Remote

$17/hr

This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana ... As a Customer Service Representative, you will participate in an in-depth 4-week training program ...

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Remote Customer Service Associate information

See Lombard, IL salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service associate in Lombard, IL is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.94 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Lombard, IL?

The most popular types of Remote Customer Service jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Remote Customer Service Associate jobs?

Cities near Lombard, IL with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Lombard, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,079 per year, or $16.9 per hour.

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Aoglobelife

Chicago, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 29 days ago

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Job description

Launch Your Remote Career with AO Globe Life

Looking for a rewarding work-from-home opportunity where your attitude and willingness to learn matter more than your experience with having uncapped income?

AO Globe Life is seeking motivated, people-focused individuals to join our growing remote team as Remote Customer Sales Rep. We provide comprehensive training, warm leads, ongoing mentorship, and opportunities for career advancement—making this an excellent opportunity for those looking to start or grow a long-term career.

Sales experience is good, but not required.


About the Role

As a Remote Customer Sales Rep, you'll meet virtually with individuals who have already requested information about supplemental benefits. Your primary responsibility is to educate clients, answer their questions, and help them choose benefit options that best meet their needs.

This is a fully remote position with scheduled appointments—*no cold calling or door-to-door sales.*

What You'll Do

* Conduct scheduled virtual meeting thru zoom with prospective clients

* Understand each client's needs and recommend suitable benefit options

* Clearly explain available plans and answer client questions

* Assist clients with online applications and enrollment

* Maintain accurate customer records within company systems

* Follow up with clients throughout the enrollment process

* Participate in ongoing virtual training and coaching sessions



What We Offer

We believe your success begins with the right support and continuous mentoring.

Perks & Opportunities

* 100% Remote Position

* Flexible Work Schedule

* Comprehensive Virtual Training

* Company-Provided Warm Leads

* No Cold Calling or Prospecting

* Weekly Commission-Based Earnings

* Performance Bonuses

* One-on-One Mentorship

* Career Growth & Leadership Opportunities

* Ongoing Professional Development

Employee Benefits

* Medical Insurance for you and your family

* Life Insurance for you and your family


What We're Looking For

We're looking for individuals who:

* Enjoy helping others and building relationships

* Have strong communication and interpersonal skills

* Are organized and detail-oriented

* Are dependable and self-motivated

* Thrive in a remote work environment

* Are open to learning and receiving coaching

Candidates with experience in customer service, retail, hospitality, banking, healthcare, education, administration, recruiting, call centers, or sales are encouraged to apply.

*No prior sales experience is necessary—we'll train you.*

Basic Qualifications

* Must be at least 18 years of age

* Authorized to work in the United States or Canada

* Computer or laptop with webcam

* Reliable high-speed internet connection

* Professional home office suitable for virtual meetings


Why AO Globe Life?

At AO Globe Life, we invest in our people. From your first day, you'll receive the training, mentorship, and support needed to succeed in a collaborative remote environment. We recognize performance, encourage professional growth, and provide opportunities to build a rewarding long-term career.

Whether you're beginning your professional journey or looking for a fresh opportunity, we'll help you develop the skills needed for lasting success.

Apply Today

If you're ready to build a rewarding remote career with a company that values growth, teamwork, and exceptional customer service, we'd love to hear from you.

*Submit your application today and take the next step toward your future with AO Globe Life!*

Company Description

Globe Life Insurance is an insurance company that specializes in providing supplemental life insurance to labor unions, credit unions, and associations. It was founded in 1951 by Bernard Rapoport. The company is headquartered in Waco, Texas, and operates in the United States, Canada, and New Zealand.
Globe Life Insurance offers various insurance products, including life insurance, accident and health insurance, supplemental health products, and supplemental cancer insurance. The company primarily sells its products through direct sales agents who often work on a commission basis.
Over the years, American Income Life has grown to become one of the largest providers of supplemental insurance in the United States, particularly known for its focus on serving the needs of union members and other affinity groups.