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Remote Customer Service Associate Jobs in Jackson, NJ

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

... services in the U.S. for premier e-commerce and product-supply businesses, including five of the ... Location: Remote - This position may be performed remotely in states where the company is ...

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

... services in the U.S. for premier e-commerce and product-supply businesses, including five of the ... Location: Remote - This position may be performed remotely in states where the company is ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

... services in the U.S. for premier e-commerce and product-supply businesses, including five of the ... Location: Remote - This position may be performed remotely in states where the company is ...

Lingraphica

Customer Service Specialist (Remote)

Princeton, NJ · On-site +1

$18 - $23.75/hr

The Customer Service Specialist (CSS) successfully works with prospects and existing customers by offering a world-class experience throughout all points of contact. This role collaborates cross ...

RemX

Be Seen First

Remote Customer Success Coordinator (Temporary)

New York, NY · Remote

$18/hr

Remote Success Coordinator (Temporary) Location: Fully Remote (EST candidates preferred) Duration ... Support providers to ensure successful and timely delivery of services. * Review, manage, and ...

Hire Frontier

Sales/Customer Service

New York, NY · Remote

$65K - $70K/yr

Sales/Customer Service HireFrontier is seeking a personable, motivated, and results-oriented individual to join our growing team in New York as a Sales/Customer Service Associate within our staffing ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Jackson, NJ

Remote Customer Service Associate information

See Jackson, NJ salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote customer service associate in Jackson, NJ is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.28 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Jackson, NJ? The most popular types of Remote Customer Service jobs in Jackson, NJ are:
What cities near Jackson, NJ are hiring for Remote Customer Service Associate jobs? Cities near Jackson, NJ with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Jackson, NJ as of June 2026, with employment types broken down into 60% Full Time, 33% Part Time, and 7% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $35,700 per year, or $17.2 per hour.

Customer Service Representative (Remote)

Zephyrus Engineering Limited

New York, NY • Remote

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

About the job

Job Title: Customer Service Representative (Remote)

Location: 100% Remote

Compensation: ~$55,000.00 -$60,000.00/Per Year

Type: Full-Time 9:00 AM - 5 PM CST

About Us:

Zephyrus Engineering is a forward-thinking engineering firm specializing in innovative infrastructure and construction solutions that meet the highest standards of quality, safety, and sustainability. We deliver impactful projects across sectors, including municipal, commercial, and environmental works, combining technical expertise with a client-focused approach. Our team is committed to driving excellence, fostering collaboration, and positively shaping the communities we serve. Join us to be part of a dynamic environment where your work will create lasting change.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries via phone, email, and chat for all UPS-related issues (tracking packages, resolving issues, etc.)
  • Provide exceptional customer support by resolving product or service issues promptly
  • Work closely with other departments to provide seamless service and feedback
  • Manage and prioritize multiple tasks in a fast-paced environment while maintaining attention to detail
  • Document and update customer interactions and account information accurately

What We Offer:

  • 100% remote position, tech provided
  • Enjoy a competitive base salary that rewards your experience and skills
  • Full benefits, including medical, dental, vision, flexible PTO, and 401K match
  • A collaborative and supportive work culture that values your personal and professional growth

Qualifications:

  • Proven experience in customer service, account management, or a similar role
  • Strong communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment while maintaining a positive and solution-oriented attitude
  • Excellent organizational and multitasking abilities
  • Empathy and a passion for helping customers
  • Tech-savvy with proficiency in Salesforce CRM systems
  • Helpscout and Google Office suites are a plus

Why Zephyrus Engineering?

  • Innovative projects that drive real change
  • Clear career growth opportunities and ongoing training
  • Collaborative, team-oriented culture
  • Commitment to excellence, safety, and sustainability
  • Competitive benefits package, including health and retirement
  • Work that makes a positive impact on communities

Apply