ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Jackson, MS

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.75 - $19.50/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from your secured home office who want to ...

HMG Careers

Remote Sales and Service Advisor

Flowood, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Edwards, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Jackson, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Brandon, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Jackson, MS

Remote Customer Service Associate information

See Jackson, MS salary details

$7

$14

$23

How much do remote customer service associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote customer service associate in Jackson, MS is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.78 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How can I make 2000 a week working from home?

A Remote Customer Service Associate can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high call volumes, working during peak hours, or taking on additional shifts or specialized roles. Building expertise with customer service tools and maintaining consistent performance can also contribute to higher earnings.

Is Amazon really hiring remote workers?

Amazon regularly offers remote customer service associate positions, especially in response to increased demand for virtual roles. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a home environment. Availability varies based on location and company needs.

How to make $1000 a week remote?

A remote Customer Service Associate can earn $1000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual communication. Some companies offer higher pay rates or bonuses for performance, and using tools like CRM software can improve efficiency. Consistent scheduling and excellent customer service skills are essential to reach this income level.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service associate positions typically pay around $15 to $17 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits such as health insurance and paid time off.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Jackson, MS? The most popular types of Remote Customer Service jobs in Jackson, MS are:
What are popular job titles related to Remote Customer Service Associate jobs in Jackson, MS? For Remote Customer Service Associate jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Jackson, MS look for? The top searched job categories for Remote Customer Service Associate jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Customer Service Associate jobs? Cities near Jackson, MS with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Customer Service Specialist - MS

Customer Service Specialist - MS

XACT

Jackson, MS • On-site, Remote

$14.75 - $19.50/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Posted 12 days ago

Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from your secured home office who want to help schedule healthcare appointments.


XACT@Home is only available in AL, FL, GA, MD, MS, NC, ME, MD, PA, VA, TX, UT currently. Please check back later for availability in your state.​
Requirements

Must speak English & Spanish fluently.

 

Physical Requirements:

● Ability to remain in a stationary position for prolonged periods while working at a computer

● Ability to communicate effectively with customers over the phone and via email or live chat

● Must be able to perform repetitive tasks, such as typing, with attention to detail

Technical Requirements:

• High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed. 

• Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program. 

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance and collaboration purposes.

• A wired network connection (wireless is not permitted).

• A USB headset with noise and echo cancellation for VOIP (Recommended brands: Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series)

• A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred. 


Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it\'s easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.


Apply