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Remote Customer Service Associate Jobs in Highlands Ranch, CO

PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

Associate or Bachelor's Degree * Previous experience working with CEOs, presidents, or executive ... This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent ...

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Customer Service Representative

Denver, CO · Remote

$20/hr

  • Medical

  • Dental

  • Vision

While the role is fully remote after onboarding, required equipment must be picked up in person ... Minimum 1 year of customer service experience (2-3 years preferred) * Strong computer skills ...

TEKsystems

Healthcare Customer Service Representative

Denver, CO · Remote

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Healthcare Custmomer Service Representative (Specialist II) Location: 100% Remote Employment Type ... Associate's or Bachelor's degree. * Experience with Workday or similar HRIS platforms. * Experience ...

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Highlands Ranch, CO

Remote Customer Service Associate information

See Highlands Ranch, CO salary details

$9

$17

$28

How much do remote customer service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service associate in Highlands Ranch, CO is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.19 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

What are the most commonly searched types of Remote Customer Service jobs in Highlands Ranch, CO?

The most popular types of Remote Customer Service jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Customer Service Associate jobs?

Cities near Highlands Ranch, CO with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,415 per year, or $18 per hour.

Customer Service Representative

PIIAC

Denver, CO • On-site, Remote

$17 - $22/hr

Part-time

Re-posted 7 days ago

Job description


The Customer Service Representative at Insurance Design & Placement is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with accuracy and professionalism.
Responsibilities
  • Provide daily service to existing clients related to policy changes, certificates of insurance, billing, audit, claims, carrier inspections, etc. Forward any client questions regarding policy changes to the producer.
  • Triage documents from carriers verifying the accuracy, facilitating corrections, as needed, and forwarding to the producer/agency owner for processing where needed.
  • Process basic renewals which require no remarketing or explanations of change in coverage.
  • Manage day-to-day customer service database (AMS360) and file database (Dropbox) by facilitating policy download and upload, endorsement and audit updates in the system, and notation of all client interactions.
  • Support producer to understand potential client or remarketing needs, gather necessary data, input data in carrier quoting systems, and draft proposals.
  • Identify content for quarterly client newsletter and manage and facilitate newsletter publication and newsletter social media sharing.

Qualifications
  • Associate or Bachelor's Degree
  • Previous experience working with CEOs, presidents, or executive-level staff at small businesses and nonprofits.
  • Knowledge of or ability to learn insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and understanding of when to escalate or seek help to handle difficult situations.
  • Computer proficiency. Previous experience with Dropbox and Microsoft Outlook, on a professional basis. Ability to quickly learn new software. Previous experience working with VOIP or telephony products is preferred.

Benefits/Perks
  • Competitive Pay- higher pay available to individuals currently insurance licensed and/or with previous experience working with AMS360.
  • Option to Work Remotely- after successful completion of 90-day probationary period employee has the option to work from home
  • Transit Subsidy- monthly RTD pass available to those who use transit and choose to work in the office
  • Professional Development- it is the intent that a person who performs successfully in this position would be eligible for promotion to full-time Account Manager position within 18 months.
  • Educational subsidy- after successful completion of 90-day probationary period employee will be required to pursue insurance licensing at the expense of the Insurance Design & Placement.

This is a remote position.
Compensation: $17.00 - $22.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance, foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals, advocacy, and regulatory goals, and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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