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Remote Customer Service Associate Jobs in Fall River, MA

HMG Careers

Remote Sales and Service Advisor

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Harmony, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Taunton, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Carolina, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Kingston, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

See Fall River, MA salary details

$8

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$27

How much do remote customer service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service associate in Fall River, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Fall River, MA? The most popular types of Remote Customer Service jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Remote Customer Service Associate jobs? Cities near Fall River, MA with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,784 per year, or $17.2 per hour.

Part Time Client Care Coordinator - Furry Fellas Pet Service

Furry Fellas Pet Service LLC

Warwick, RI • Remote

$16/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Furry Fellas is Hiring for a Part Time Client Care Coordinator

Work From Home: Must be located in RI, MA. Will consider FL. 

Ideal candidate is able to excel in a busy fast paced remote office setting and has a quiet space to work without distractions.
 

Furry Fellas Pet Service LLC currently has an opening for a Part Time Work from Home Client Care Coordinator

Shifts would vary by the week and the schedule goes out a month at a time so you can plan ahead.
ideal candidate would be flexible to work day shifts, evening shifts as well as every other weekend 

The hours range from 9-1pm/9-2pm, 1:30-6pm/2:30-6pm & 6-9pm/7-9pm 

Every other Weekend Required (Sat/Sun).

Will require occasional holiday check-ins which includes splitting up all holidays including Christmas among all CCCs. Check ins are flexible and can be done anywhere with an internet / phone connection to monitor for client & staff emergencies.
Opportunity for growth into full time as well as advancement in the company for the right individual.

Duties:

-Scheduling reservations and arranging pet care coverage 

-Answering clients & staff questions via email & phone

-Keeping client management system and cloud drive docs up to date at all times 

-Sending invoices

-Entering in credit / debit / PayPal payments
-Keeping inbox up to date 
-Keeping things organized, detailed and up to date at all times.

Compensation:

-$16+ per hour based on experience, flexibility and testing results.

NOTE:Training rate is $15/hour. Once able to work on your own efficiently, rate increases gradually according to capabilities/performance.

-Yearly pay increases

-Continuing Education & Certificate programs

-Birthday/ Holiday & Referral Bonuses

Qualifications:

-At least 6mos-1 year prior experience working or volunteering with animals preferred

-Bachelor\'s Degree preferred / Associate will be considered

-STRONG verbal and written communication skills

-Extremely reliable

-Ability to work well independently, prioritize, strong attention to detail & organizational skills necessary
-Ability to pick up things quickly

-Cellphone (android or iPhone)

-Up to date Laptop & high speed internet

-A quiet place in your home where you can work without disruptions (home office).

-Android cell phone or iphone for logging into our phone system via App and texting manager

-Prior experience working in a busy office setting / receptionist / admin assistant / pet reservation coordinator

*Veterinary Receptionists and Pet Reservation Specialists are encouraged to apply*

Work from home opportunity. All aspects of the job are carried out from your home including training via computer, internet and cell phone

Interested candidates should submit the Client Care Coordinator application via our Employment page on our website. https://www.furryfellaspetsitting.com/about-us/employment/

Apply