ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Exton, PA

TEKsystems

Customer Care Representative

West Chester, PA · Remote

$20 - $21/hr

Familiarity with CRM or customer service software Work Environment * 100% Remote * Fast-paced call center environment * Collaborative team culture with ongoing coaching and support * Opportunity to ...

previous page

Showing results 41-60

All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Exton, PA

Remote Customer Service Associate information

See Exton, PA salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service associate in Exton, PA is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Exton, PA? The most popular types of Remote Customer Service jobs in Exton, PA are:
What cities near Exton, PA are hiring for Remote Customer Service Associate jobs? Cities near Exton, PA with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,404 per year, or $16.5 per hour.

Customer Service Representative - Work at Home/Remote - Part Time Evenings - PA Area

CareXM

Philadelphia, PA • Remote

$13/hr

Full-time, Part-time

Life, Retirement, PTO

Posted 13 days ago

Job description

Job Title: Customer Service Representative - Work at Home/Remote - Part Time Evenings
Pay: $13/hour
Training Schedule: Afternoon training Monday to Friday between 11:00 a.m. to 7:30 p.m. (EST) for three weeks
Work Schedule: Part-time - Weekday Evenings (approx. start 3 p.m. EST) amp; Weekend Afternoons (approx. start 11 a.m. EST)
Summary:
CareXM is hiring Part-Time Patient Support Representatives to provide dedicated after-hours assistance to patients navigating their care. In this role, you will serve as a compassionate guide, taking inbound calls, answering foundational questions, and ensuring families receive clear next steps. We pride ourselves on cultivating a workplace where continuous feedback and employee growth are prioritized. Selected candidates will be invited to complete a brief skills assessment.
Responsibilities:
  • Answer incoming calls from patients and their families
  • Provide support and information about healthcare services
  • Triage calls and route them to the appropriate department
  • Resolve customer issues in a timely and efficient manner
  • Follow up with customers to ensure their satisfaction
Qualifications:
  • Must be 18 years or older
  • High school diploma or GED
  • 6+ months of customer service experience
  • Basic computer skills
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Ability to handle stressful situations
  • Willingness to learn and grow
  • Must be able to pass a background check for pre-employment screening
Personal Computer Requirements: You will use your Personal Computer to work. As each system configuration is unique, our requirement specialist and IT team will confirm that your configuration meets the necessary standards.
  • Internet connection (Satellite broadband and mobile hotspots are NOT permitted)
  • Webcam
  • Windows: 11 or MAC OS: 15 (Sequoia) or newer
  • CPU: 2.5 GHz
  • RAM: 6GB
Work Environment Requirements: You will use your Personal Space to work. This includes a separate room from the rest of your living area, providing a quiet, professional work environment free from distractions while maintaining confidentiality.
Part-Time Benefits:
  • Paid training
  • Paid time off
  • Bonus program
  • 401(k) plan
  • Life insurance
  • Employee assistance program
The salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. CareXM considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Military friendly, and Veterans are encouraged to apply!

Apply