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Remote Customer Service Associate Jobs in Enfield, CT

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Remote Customer Service Associate information

See Enfield, CT salary details

$9

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service associate in Enfield, CT is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.52 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Enfield, CT? The most popular types of Remote Customer Service jobs in Enfield, CT are:
What cities near Enfield, CT are hiring for Remote Customer Service Associate jobs? Cities near Enfield, CT with the most Remote Customer Service Associate job openings:
Infographic showing various Remote Customer Service Associate job openings in Enfield, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,164 per year, or $17.4 per hour.

Dealership Lot Service Remote Representative

Dealer Specialties

Hartford, CT โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Dealer Specialties is looking for a Dealership Lot Service Representative to join our dynamic team. This is a REMOTE traveling position.   We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors. This position requires reliable personal transportation. 
This Position:
This is a field based, route position. If you have professional experience in  automotive customer service, route service, ride share positions, automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. 
 
In this role you will travel to car dealerships, complete capture photos/videos for dealership websites, and print buyer’s guides for vehicle windows. 
  • This is a temp-to-hire role that offers an hourly rate of approximately $17 - $19 hour  Compensation factors include route/market, experience, etc.  
  • Regular, full-time employees are eligible for additional benefits to include possible added commissions medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.
  •  Mileage reimbursement, tablet and printer are provided. 
Requirements:
  • Valid Driver’s License with good driving history
  • Ability to learn to drive a manual transmission
  • Ability to work outside in various weather conditions, including winter and cold temperatures' as well as summer and very hot temperatures' year round.
 
Our Location:
This is a REMOTE traveling position. This is a route position that will require travel to multiple locations with own vehicle within that area. 
Why Apply?
  • Competitive pay & flexible work schedule
  • On-the-job training to help you succeed.
  • No late evenings and no Sundays
  •  Medical, dental, vision, and 401(k) savings plans*
This job posting will stay open until the position is filled or deemed to be no longer necessary.  

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.