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Remote Customer Service Associate Jobs in Elizabeth, NJ

COGENCY GLOBAL INC.

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Client Service Associate

New York, NY · Remote

$40K - $45K/yr

Excellent customer service mindset with strong interpersonal skills * Detail-oriented, organized ... Remote Company Description Cogency Global Inc. is a professional registered agent company that ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence ...

MMC Group LP

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REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76 ... Experience in customer service, call center, healthcare, or human services * Effective ...

MMC Group LP

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Remote Call Center -NJ residents only BYOD

Jersey City, NJ · Remote

$18/hr

Customer Service Representative II - Client Support Location: 100% Remote - New Jersey Residents ... Associate degree or higher preferred. What You'll Do * Handle inbound and outbound customer calls ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Elizabeth, NJ

Remote Customer Service Associate information

See Elizabeth, NJ salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service associate in Elizabeth, NJ is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Elizabeth, NJ?

The most popular types of Remote Customer Service jobs in Elizabeth, NJ are:

What cities near Elizabeth, NJ are hiring for Remote Customer Service Associate jobs?

Cities near Elizabeth, NJ with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Elizabeth, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,876 per year, or $17.2 per hour.

Client Service Associate

COGENCY GLOBAL INC.

New York, NY • Remote

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

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Cogency Global rating

6.7

Company rating: 6.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

304th of 494 rated business services

Job description

Client Service Associate

Schedule: Monday–Friday, 10:00 AM – 6:00 PM

Salary: $45-50K

About the Role:

We’re seeking a motivated professional with corporate and customer service experience to join our collaborative, family-oriented team. If you’re detail-driven, tech-savvy, and thrive in a supportive environment, we’d love to hear from you.

Key Responsibilities:

  • Process basic corporate filings, document retrievals, searches, UCC Searches and filings, and other entity-related transactions while ensuring accuracy, quality, and timely execution.
  • Research public records and review corporate documents using internal systems and external resources.
  • Maintain accurate records, process billing activities, and ensure compliance with company standards and procedures.
  • Collaborate with teammates to achieve team goals, share knowledge, and identify opportunities to improve operational efficiency and the client experience.

Qualifications:

  • Bachelor’s degree preferred.
  • Advancement from Previous level, industry experience or similar professional experience
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
  • Strong organizational, multitasking, and communication skills
  • Excellent customer service mindset with strong interpersonal skills
  • Detail-oriented, organized, and capable of managing multiple priorities under deadlines
  • Adaptability, teamwork, and ability to learn and train others in proprietary systems
  • Familiarity with loan transactions, mergers and acquisitions, or corporate filings
  • Experience in legal, compliance, financial services, or corporate support environments

Why Join Us?

We’re proud of our commitment to integrity, fairness, and fun, and our strong financial performance. We offer more than just a job—we offer a place to grow, contribute, and feel valued.

Our Culture & Benefits Include:

  • 35-hour work week
  • Casual dress code during summer months and Fridays
  • Educational assistance for eligible staff
  • Quarterly new hire seminars and knowledge-sharing sessions
  • Paid community service days and year-round charity drives
  • Commitment to diversity and inclusion
  • 401(k) with up to 5% match, FSA, and pre-tax transit benefits
  • Medical, dental, and vision insurance

Job Type: Full-time

Work Location: Remote

Company Description

Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

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