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Remote Customer Service Associate Jobs in Edison, NJ

TEKsystems

Customer Service Specialist

Bridgewater, NJ · Remote

$24.50/hr

Customer Service Specialist (100% Remote - NY/NJ Residents Only) Location: Remote (Must reside in New York or New Jersey) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Employment Type: Full-Time About

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

OnTrac is hiring a Customer Integration Associate ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

OnTrac is hiring a Customer Integration Associate ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

OnTrac is hiring a Customer Integration Associate ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

OnTrac is hiring a Customer Integration Associate ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of

ontrac

Customer Integration Associate

New York, NY · On-site +1

$67K - $100K/yr

OnTrac is hiring a Customer Integration Associate ! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of

JCPenney

Customer Care Supervisor (Remote)

Wayne, NJ · On-site +1

$57K/yr

Overview Supervisor, Customer Care (remote) Provides leadership, direction, coaching and engages associates to consistently provide exceptional customer service to meet or exceed company goals and

Professional Moving & Storage

Customer Service

New York, NY · On-site +1

$17.50 - $23.75/hr

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both

Brigit

Customer Care Associate

New York, NY · Remote

$50K/yr

Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent,

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Edison, NJ

Remote Customer Service Associate information

See Edison, NJ salary details

$9

$17

$28

How much do remote customer service associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote customer service associate in Edison, NJ is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Edison, NJ? The most popular types of Remote Customer Service jobs in Edison, NJ are:
What are popular job titles related to Remote Customer Service Associate jobs in Edison, NJ? For Remote Customer Service Associate jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Edison, NJ look for? The top searched job categories for Remote Customer Service Associate jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Customer Service Associate jobs? Cities near Edison, NJ with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Edison, NJ as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 24% Part Time, 1% Temporary, 1% Contract, and 10% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,904 per year, or $17.7 per hour.

Remote Donation Call Specialist

Prioxtel Virtual Solutions

New Brunswick, NJ • On-site, Remote

$13 - $15/hr

Full-time

Posted 14 days ago

Job description


Pleaseread carefully beforeapplying.
Weare onboarding independentcontractors to supportfundraising efforts fornationally recognized nonprofitorganizations.
Thisopportunity is best suited forindividuals who communicateclearly, remaincomposed under pressure, and can followstructured scripts and processes consistently.
Whatthe Work Involves
  • Handling inbound and outbounddonation-related calls
  • Engaging donors professionally andrespectfully
  • Accurately entering pledge and donationinformation
  • Following compliance and scriptguidelines
  • Meeting attendance and performancebenchmarks
Important Details
  • Thisis a 1099 independent contractor opportunity
  • Certification attendance and completionis mandatory
  • Startup and technical requirementsapply
  • Contractors manage their own scheduleand performance
  • Performance expectations must bemaintained to continue servicing

Requirements
Basic Qualifications
  • High school diploma or GED
  • 6+ months remote customer service OR 1 year on-siteexperience
  • Strong verbal communication skills
  • Comfortable navigating systems while speaking
  • Dedicated, quiet home workspace

Technical Requirements
  • Windows 11 PC (8GB RAM minimum; 16GBrecommended)
  • USB headset with noise cancellation
  • Wired high-speed internet (WiFi-only notpermitted)
  • Dual monitors recommended
  • No MacBooks or Chromebooks

Benefits
Contract pay typically ranges $13-$15/hour depending oncampaign and performance.
Apply only if you are prepared to meet professionalstandards and commit fully to certification andonboarding.
Ifyou arededicated, empathetic, and eager to supportimportantcauses, apply now to become a part of ourteam!

Apply