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Remote Customer Service Associate Jobs in Draper, UT

Five Star Solutions

Customer Service Mon-Fri

Sandy, UT · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... customer service or customer support experience * A high school diploma or GED is preferred

XACT

Customer Service Specialist - UT

Magna, UT · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We ...

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Remote Customer Service Associate information

See Draper, UT salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer service associate in Draper, UT is $16.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.98 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Draper, UT? The most popular types of Remote Customer Service jobs in Draper, UT are:
What are popular job titles related to Remote Customer Service Associate jobs in Draper, UT? For Remote Customer Service Associate jobs in Draper, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Draper, UT look for? The top searched job categories for Remote Customer Service Associate jobs in Draper, UT are:
What cities near Draper, UT are hiring for Remote Customer Service Associate jobs? Cities near Draper, UT with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Draper, UT as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,324 per year, or $16 per hour.

Customer Service Representative (Remote - United States)

HR SKILLS MAROC

American Fork, UT • Remote

$14.25 - $19.50/hr

Full-time

Posted 19 days ago

Job description

A growing U.S.-based company is seeking a Customer Service Representative to join its remote team.

This position is ideal for professionals who enjoy helping customers, solving problems, and delivering exceptional service in a fast-paced environment.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat.
Provide accurate information regarding products and services.
Resolve customer concerns efficiently and professionally.
Maintain accurate records in the CRM system.
Collaborate with internal teams to ensure customer satisfaction.
Meet quality and performance standards.

Qualifications

Excellent verbal and written English communication skills.
Previous customer service, customer support, or call center experience preferred.
Strong interpersonal and problem-solving skills.
Ability to work independently in a remote environment.
Reliable internet connection and home office setup.
Familiarity with CRM software is a plus.

What We Offer

Fully Remote Position.
Competitive Compensation.
Professional Development Opportunities.
Supportive Team Environment.
Long-Term Career Growth.

Job Type

Full-Time

Location

Remote – United States

Compensation

Competitive hourly rate based on experience.

If you are passionate about helping customers and providing outstanding service, we encourage you to apply.