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Remote Customer Service Associate Jobs in Ankeny, IA

Ourhrconnect

Customer Service Advocate I

Nevada, IA · Remote

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

Ourhrconnect

Customer Service Advocate I

Nevada, IA · Remote

$17.75 - $20.87/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Associate Degree * Preferred Work Experience: 2 years-of customer service or call center experience.

MCI Careers

Dispatch Customer Service Representative

Iowa, IA · Remote

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call CenterCustomer Service Representative

Iowa, IA · Remote

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Ankeny, IA

Remote Customer Service Associate information

See Ankeny, IA salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer service associate in Ankeny, IA is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.03 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Ankeny, IA?

The most popular types of Remote Customer Service jobs in Ankeny, IA are:

What cities near Ankeny, IA are hiring for Remote Customer Service Associate jobs?

Cities near Ankeny, IA with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Ankeny, IA as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,405 per year, or $16.1 per hour.

Emerging Leadership Associate - REMOTE

Globe Life American Income Division

Des Moines, IA • On-site, Remote

Full-time

Medical, Life

Posted 7 days ago

Job description

Emerging Leadership Associate
Company: AO
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career with Unlimited Potential
Are you ready to build more than a job? Do you want a career where your growth is determined by your performance, your leadership potential, and your commitment to helping others?
AO is seeking ambitious, growth-minded professionals to join our team as Emerging Leadership Associates. This fully remote opportunity is designed for individuals who want to develop leadership skills, build meaningful client relationships, and advance into management through a proven performance-based career path.
Whether you're beginning a new chapter or looking to accelerate your professional growth, we'll provide the training, mentorship, and support to help you succeed.
Why Join AO?
🌎 Work From Anywhere
Enjoy the flexibility of working remotely while staying connected to a collaborative, supportive team dedicated to your success.
🚀 Performance-Based Advancement
Your career progression is based on your results, leadership development, and commitment-not tenure. High performers have clear opportunities to advance into leadership roles.
🎓 Leadership Development
Participate in weekly leadership workshops, one-on-one mentorship, coaching sessions, and professional development programs led by experienced industry leaders.
🤝 Supportive Team Culture
Join a team that values collaboration, accountability, continuous learning, and celebrating individual and collective achievements.
What You'll Do
As an Emerging Leadership Associate, you'll develop valuable leadership experience while helping clients understand supplemental benefit programs and financial protection solutions.
Key Responsibilities
  • Meet with clients virtually through Zoom and other online platforms
  • Educate individuals and families about available benefit options
  • Build lasting client relationships through professionalism and exceptional service
  • Assist clients throughout the enrollment process
  • Maintain accurate records and timely follow-up communications
  • Collaborate with leadership and teammates to achieve shared goals
  • Participate in ongoing leadership training and mentorship programs
  • Continuously strengthen your communication, presentation, and relationship-building skills
Recognition & Performance Incentives
Incentive Travel
Top performers may qualify for company-sponsored trips and leadership retreats to destinations such as:
  • Cabo
  • Cancun
  • Las Vegas
  • Tulum
🏆 Performance Recognition
Additional recognition opportunities may include:
  • Leadership recognition events
  • Performance-based contests
  • Technology and lifestyle rewards
  • Exclusive bonus opportunities
What We Offer
💰 Weekly Pay & Performance Bonuses
Receive competitive weekly compensation with bonus opportunities tied to your performance and professional growth.
📚 Comprehensive Training & Mentorship
No prior industry experience is required. We provide structured onboarding, virtual coaching, and ongoing mentorship from experienced leaders.
♥ Additional Benefits
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-provided life insurance
  • Leadership development resources
  • Industry-leading virtual technology and business tools
📈 Long-Term Career Growth
Advance into leadership and management through a performance-based promotion system designed to reward initiative, consistency, and results.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and professional presence
  • Self-motivation and personal accountability
  • Excellent organizational and time-management abilities
  • Adaptability and willingness to learn
  • Coachability with a commitment to continuous improvement
  • Ability to work independently in a remote environment
Helpful Experience
Experience in any of the following areas is beneficial but not required:
  • Customer Service
  • Sales
  • Leadership
  • Retail
  • Hospitality
  • Healthcare
  • Client Relations
  • Account Management

We welcome applicants from a wide variety of professional backgrounds.
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and accessible experience for every applicant.
Ready to Grow Into Leadership?
If you're looking for a flexible remote career where your effort drives your success, your leadership potential is developed, and your growth is supported every step of the way, we'd love to hear from you.
Apply today and begin building a future filled with opportunity, purpose, and professional growth.Lead from anywhere. Grow through performance. Build your future with AO. 🚀

Apply