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Remote Customer Service Associate Jobs in Allen, TX

EssilorLuxottica

Remote Customer Service Representative

Dallas, TX · On-site +1

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to ...

AppleOne

Remote Customer Service Rep- URGENT

Dallas, TX · Remote

$35K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

REMOTE Senior Customer Service Representative URGENT !!! Pay: $17.00/hour Assignment: 3 months Schedule: * Training: Monday to Friday, 8:00 AM - 4:30 PM ET * 100% attendance required during training ...

Nexora Talent

Remote- Customer Experience Service

Dallas, TX · Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

A-Line Staffing Solutions

Be Seen First

Remote Benefits Enrollment Representative (Local Candidates only!)

Richardson, TX · Remote

$18.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Benefit Customer Service Representative (Local Candidates Only) Now Hiring in Richardson, TX! Join our team as a Benefit Customer Service Representative and play a key role in helping members ...

Globe Life

Customer Service Representative (Remote)

Mckinney, TX · On-site +1

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote / work-from-home position. What You Will Do: * Assist with daily call volume (service level takes priority). * Provide accurate resolutions to customer inquiries in a professional ...

Globelife

Customer Service Representative (Remote)

Mckinney, TX · Remote

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote / work-from-home position. What You Will Do: * Assist with daily call volume (service level takes priority). * Provide accurate resolutions to customer inquiries in a professional ...

Genpact

Associate - Customer Care - Voice 5A

Richardson, TX · On-site +1

$13.25 - $18.25/hr

Provide accurate and timely information to customers regarding products, services, or policies ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Allen, TX

Remote Customer Service Associate information

See Allen, TX salary details

$8

$15

$25

How much do remote customer service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote customer service associate in Allen, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.88 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How to get hired for remote customer service associate?

To get hired as a remote customer service associate, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools like live chat or CRM software. A high school diploma or equivalent is typically required, and some employers prefer prior customer service experience or relevant certifications. Preparing a professional resume and demonstrating reliability and problem-solving abilities can improve chances of being hired.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Allen, TX?

The most popular types of Remote Customer Service jobs in Allen, TX are:

What cities near Allen, TX are hiring for Remote Customer Service Associate jobs?

Cities near Allen, TX with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,158 per year, or $15.9 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Dallas, TX • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

Inbound/Outbound Calls 

Deliver the highest level of customer service experience consistently 

Manage customer accounts and provide technical support 

Application Data Entry 

Online chat inquiries as assigned 

Interpret and follow defined procedures and policies 

Creative problem-solving skills 

Flexibility and adaptability to changing projects and updates  

Time and task management (multitasking and task prioritization) 

Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

Adhere to regulated guidelines for communications via all channels 

Qualifications  

Moderate to Advanced computer skills  

High level of comfort learning new technology 

High level of professionalism 

Excellent verbal and written communication skills 

Comfortable working from home 

Self-motivated and success-driven 

What We Offer  

Paid Training 

Full-Time, Seasonal role 

Performance and attendance-based incentives, in addition to the base pay 

The convenience of working from home 

Collaborative and supportive team environment   

401K Match  

Individual Coverage HRA (ICHRA) 

Paid time off (PTO) 

Preferred Experience (not required)  

Previous experience in customer support or technical support role  

Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

Previous experience in a Call Center  

Familiarity with CRM systems and practices  

Spanish Bilingual, a plus

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