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Remote Customer Inquiry Specialist Jobs (NOW HIRING)

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in ...

Remote Customer Care Specialist (W2)

Doral, FL ยท On-site +1

$16.25 - $21.50/hr

The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and ...

$15.50 - $20.75/hr

Handle any incoming customer inquiry within the set time range via different communication channels ... specialist Requirements * Proficiency speaking and writing in Vietnamese and English * Computer ...

Remote Customer Service Specialist

Dallas, TX ยท On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Arvada, CO ยท On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Allentown, PA ยท On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Showing results 1-20

Remote Customer Inquiry Specialist information

See salary details

$11

$19

$29

How much do remote customer inquiry specialist jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote customer inquiry specialist in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

Remote Customer Care Representative

Copperhead Grille

San Jose, CA โ€ข Remote

$18.75 - $25.50/hr

Other

Posted 26 days ago


Job description

Remote Customer Care Representative

You will be supporting our clients as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry, the Customer Care Representative will be responsible for delivering a consistent, elevated customer service experience and related administrative support by answering incoming customer calls, placing customer service and supply orders, assisting with customer registration on our website and helping to ensure general efficient workflow of the team.

NOTE: NOT FOR CANDIDATE OUTSIDE THE STATES

Primary Duties and Responsibilities:

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner
  • Field incoming calls from customers seeking to place service calls and supply orders or check on the status of orders. Managing large amounts of inbound and outbound calls in a timely manner.
  • Provide brief, professional, and consistent customer communications.
  • Place customer service and supply orders appropriately in IMS / e-Automate system.
  • Ensure data integrity when placing orders, including confirming customer information.
  • Ensure the correct number of supplies are being shipped to customers.
  • Identifying customers needs, clarifying information, researching every issue, and providing solutions.
  • Performs other duties as required.

Qualifications:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease

Education and Experience:

  • A High School Diploma or GED equivalency is required.
  • Customer account management experience preferred.
  • Flooring industry experience preferred.