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Remote Csr Jobs in York, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Fort Mill, SC · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Charlotte, NC · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Matthews, NC · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rock Hill, SC · Remote

$12.75 - $17.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gastonia, NC · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Adecco

Customer Service Call Center

Matthews, NC · Remote

$21/hr

Adecco is seeking professional and detail-oriented Remote Customer Support Representatives to support a high-volume contact center environment focused on customer support and case-related services ...

Sweetepictravels

Remote Relationship Manager

Charlotte, NC · Remote

$40K - $55K/hr

Overview Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized ...

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Remote Csr information

See York, SC salary details

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How much do remote csr jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote csr in York, SC is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.38 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in York, SC?

The most popular types of Csr jobs in York, SC are:

What are popular job titles related to Remote Csr jobs in York, SC?

For Remote Csr jobs in York, SC, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in York, SC look for?

The top searched job categories for Remote Csr jobs in York, SC are:

What cities near York, SC are hiring for Remote Csr jobs?

Cities near York, SC with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in York, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,255 per year, or $17.4 per hour.

Customer Service Representative - REMOTE

First American

Fort Mill, SC • Remote

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 hours ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoOur team helps customers navigate their mortgage accounts by researching questions, troubleshooting issues, and providing clear and accurate information. In this role, you'll use multiple systems and resources to analyze account information, perform basic calculations, document customer interactions, and identify solutions-all while delivering a positive customer experience.
You'll also play an important role in helping the team meet service, call-handling, and regulatory requirements.

What You'll Do

  • Resolve Customer Inquiries: Speak directly with customers to understand their needs, answer questions, troubleshoot account concerns, and provide timely resolutions.
  • Research & Analyze Accounts: Review mortgage account information across multiple systems to investigate questions, identify issues, and determine appropriate solutions.
  • Verify Account Information: Confirm and update customer contact and account information to help maintain accurate records.
  • Implement Solutions: Evaluate customer concerns and take appropriate corrective action based on established procedures and available resources.
  • Escalate Complex Issues: Recognize when additional support is needed and partner with managers, support representatives, or other teams to resolve more complex requests.
  • Document Customer Interactions: Maintain accurate account records by entering clear, concise, and thorough notes regarding customer conversations and actions taken.
  • Investigate & Follow Through: Research a variety of customer concerns and coordinate with internal teams to help ensure issues are resolved accurately and timely.
  • Assist With Billing Questions: Help customers understand billing-related matters and coordinate with Collections or other appropriate departments when additional assistance is required.
  • Identify Additional Solutions: Introduce customers to relevant products and services offered by our clients when appropriate.
  • Support Service & Compliance Goals: Meet established call-handling, quality, productivity, and regulatory requirements while providing a consistent customer experience.

What You'll Bring

  • At least 1 year of related experience in a call center or customer service environment.
  • Mortgage servicing, financial services, or other related industry experience preferred.
  • High school diploma or equivalent required.
  • Strong customer service and communication skills.
  • Ability to navigate multiple computer systems and screens while assisting customers.
  • Strong attention to detail and the ability to maintain accurate account documentation.
  • Basic math and problem-solving skills.
  • Ability to research information, analyze customer concerns, and determine appropriate next steps.

Schedule & Training

  • Class Start Date: 9/29
  • Regular Shift: Monday - Friday, 11:30 a.m. - 8:00 p.m. ET
  • Saturday Rotation: One Saturday every four weeks, 9:00 a.m. - 3:00 p.m. ET, with a scheduled weekday off Tuesday through Thursday.
  • Occasional mandatory overtime may be required based on business needs and call volume.
  • Training: The three-week training program will be held from 9:00 a.m. - 6:00 p.m. ET.
$20 - $22 hourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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