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Remote Csr Jobs in West Point, MS (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Columbus, MS · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

HMG Careers

Remote Benefits Sales Rep

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Columbus, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ABB

Protection and Control Engineer

MS · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

LIBERTY NATIONAL

Sales Representative

Columbus, MS · Remote

We empower our customers to Make Tomorrow Better by offering products that help secure their ... service-first mindset, and promoting from within. Our actions today have a lasting impact on ...

ABB

Senior Technical Business Developer - Grid Automation

MS · Remote

$106K - $139K/yr

... customer and key partner engagement, stakeholder intelligence, and solution development. This ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...

ABB

Senior Project Engineer

MS · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Group Account Manager

MS · Remote

$163K - $261K/yr

... customer problems. You will also showcase your expertise by giving input on market price ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

ABB

Commercial Proposal Engineer

MS · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Global Product Manager - Transformers

MS · Remote

If remote, candidates should be located near a major metro area. This role is contributing to the ... Translate customer insights into product and portfolio direction through direct engagement with ...

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Remote Csr information

See West Point, MS salary details

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How much do remote csr jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote csr in West Point, MS is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are popular job titles related to Remote Csr jobs in West Point, MS?

For Remote Csr jobs in West Point, MS, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in West Point, MS look for?

The top searched job categories for Remote Csr jobs in West Point, MS are:

What cities near West Point, MS are hiring for Remote Csr jobs?

Cities near West Point, MS with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in West Point, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $32,913 per year, or $15.8 per hour.

Remote Customer Service Representative

Columbus, MS • Remote

MCI Military Recruitment
See more jobs at MCI Military Recruitmentexternal

$14/hr

Full-time

Re-posted 21 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers