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Remote Csr Jobs in Waterloo, IL (NOW HIRING)

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

This role oversees daily customer service activities, develops and coaches employees, drives ... Experience managing remote or globally dispersed teams. * Experience supporting ERP implementations ...

SKF

Customer Engagement Representative

Saint Louis, MO · On-site +1

Remote or Saint Louis, MO - North Hanley Road Salary Range: $ 60,000.00 to $ 67,000.00 About SKF ... To our team, we are looking for a driven and service-minded Business Support Representative. In ...

HMG Careers

Sales Representative Remote

Lakeshire, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Saint Louis, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Marlborough, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Wilbur Park, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Clayton, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Saint George, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Maplewood, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCsr JobsRemote Csr JobsRemote Csr Jobs in Waterloo, IL

Remote Csr information

See Waterloo, IL salary details

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How much do remote csr jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote csr in Waterloo, IL is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are popular job titles related to Remote Csr jobs in Waterloo, IL?

For Remote Csr jobs in Waterloo, IL, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Waterloo, IL look for?

The top searched job categories for Remote Csr jobs in Waterloo, IL are:

What cities near Waterloo, IL are hiring for Remote Csr jobs?

Cities near Waterloo, IL with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Waterloo, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,212 per year, or $17.4 per hour.

Customer Service Telephone Interiewer

URI Information Services

Saint Louis, MO • Remote

$15/hr

Part-time

Re-posted 17 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Remote work (after in-house training)
  • Flexible Hours
Job Summary
We are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two-weeks.
  • Informational only:  Absolutely no selling
  • Work on behalf of established insurance companies
  • Work From Home (after in-house training)
Responsibilities 
  • Making outbound and receiving inbound calls
  • Speaking with individuals who have and existing business relationship with out clients
Flexible Work Options
  • Hours of operations
    Monday-Thursday 8:00 am - 9:00 pm   Friday 8:00 am - 8:30 pm  Saturday 9:00 am - 2:00 pm
  • Hiring for all shifts (4-6 hour shifts)
  • Hours scheduled to accommodate school, second jobs, or personal schedules
  • Part-time positions ranging from 15-30 hours per week
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful
Hiring Company Description
URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.
Join out team to enjoy a flexible position in a friendly, supportive work environment!