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Remote Csr Jobs in Rosedale, MD (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Baltimore, MD · On-site +1

$16 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

ZOLL Medical

Patient Service Representative

Baltimore, MD · Remote

$17.50 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Liveops

Remote Spanish Bilingual Customer Service

Bel Air, MD · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Columbia, MD · Remote

$15.50 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Remote Csr information

See Rosedale, MD salary details

$9

$18

$25

How much do remote csr jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote csr in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.
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What job categories do people searching Remote Csr jobs in Rosedale, MD look for? The top searched job categories for Remote Csr jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Remote Csr jobs? Cities near Rosedale, MD with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Rosedale, MD as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 75% Physical, 22% Hybrid, and 3% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.
Customer Care Representative (Remote)

Customer Care Representative (Remote)

AdNet AccountNet, Inc.

Baltimore, MD • Remote

$16/hr

Full-time

Posted 6 days ago

Job description

About Us:

AdNet/AccountNet, Inc. is an 8(a), WOSB, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services.

We are seeking Customer Care Representatives. To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations. In this role, your goal should always be to deliver the best customer service experience possible, keeping our clients happy. Applicants MUST reside and be authorized to work in the continental United States.

As a Customer Service Representative, team members perform in a variety of areas focused on delivering customer experience within our clients' commercial energy business. Responsibilities include inbound and outbound support for applicants and program participants across a broad portfolio via phone, online chat, and email. We provide customer and client support through a specialized energy efficiency team using call center technology, web chat, and established business processes within a paperless environment. Team members are trained, customer-oriented professionals who continue building their knowledge within energy-efficiency customer support.

Work Schedule:

  • 8:00 AM 5:00 PM EST
  • 9:00 AM 6:00 PM EST

Responsibilities:

  • Conduct non-scripted customer interactions via phone, email, and chat.
  • Topics include rebate status, scheduling, submittal procedures, and program guidelines.
  • Perform professional outreach.
  • Review and assist customers with energy application inquiries and program questions.
  • Complete other administrative duties as assigned.

Minimum Qualifications:

  • High school diploma.
  • 2+ years of professional work experience.
  • 2+ years of proficiency with MS Word, Excel, and other programs within the MS Office Suite.
  • Must be able to successfully pass a background check with drug screening.

Preferred Qualifications:

  • Previous sales or customer service experience.
  • Computer skills, including accurate and efficient data entry and database navigation.
  • Strong written and verbal communication skills.
  • Ability to maintain high energy levels and a positive attitude while working with team members, customers, and program participants.
  • Experience working with program participants, such as homeowners and contractors, to troubleshoot application requirements.
  • Ability to identify, define, and resolve problems promptly; gather and analyze information; and develop alternative solutions.
  • Ability to work independently and collaboratively.
  • Strong organizational and analytical skills.
  • Typing speed of 4550 words per minute preferred.
  • Ability to work in a fast-paced, high-pressure environment
  • Professional interpersonal skills, including courtesy and cooperation.
  • Ability to manage multiple priorities and work limited overtime as necessary.
  • Ability to sit for prolonged periods in a distraction-free environment.
  • Demonstrated pride in making a positive difference for program participants.
  • Ability and desire to quickly learn about the energy business.

AdNet is built on the foundation of unconditional Acceptance and Belonging in our practices, processes, and relationships.