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Remote Csr Jobs in Rosedale, MD (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Columbia, MD · Remote

$15.50 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Bel Air, MD · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Remote Csr information

See Rosedale, MD salary details

$9

$18

$25

How much do remote csr jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote csr in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in Rosedale, MD? For Remote Csr jobs in Rosedale, MD, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Rosedale, MD look for? The top searched job categories for Remote Csr jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Remote Csr jobs? Cities near Rosedale, MD with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Rosedale, MD as of July 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Customer Service Representative - State Farm Agent Team Member

Gail Bugg - State Farm Agent

Parkville, MD • Remote

$16.50 - $22.25/hr

Full-time

PTO

Re-posted 23 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development

ROLE DESCRIPTION: 
As a Customer Sales and Service Representative with Agent Gail B Moody, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service and sales skills, and a strong desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  
RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Prior Experience in a State Farm Agents office is a must
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Ability to meet sales goals
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Must have a Property and Casualty Insurance License
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience

This is a remote position.