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Remote Csr Jobs in Rochester Hills, MI (NOW HIRING)

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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See Rochester Hills, MI salary details

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How much do remote csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote csr in Rochester Hills, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.
More about Remote Csr jobs
What are the most commonly searched types of Csr jobs in Rochester Hills, MI? The most popular types of Csr jobs in Rochester Hills, MI are:
What are popular job titles related to Remote Csr jobs in Rochester Hills, MI? For Remote Csr jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Rochester Hills, MI look for? The top searched job categories for Remote Csr jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Remote Csr jobs? Cities near Rochester Hills, MI with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Rochester Hills, MI as of May 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 45% Physical, and 55% Hybrid job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative (Remote)

DCCreations Travel

Detroit, MI • Remote

$14.75 - $20/hr

Full-time, Part-time

Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (Remote) About the job Customer Service Representative (Remote) Customer Service Representative Full Time/Part Time/Remote DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life.

This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available! Duties and Responsibilities: Researching.

We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own. Booking. Book all travel plans as needed for your clients.

This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients. Client relationships.

Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.

Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements: Must be at least 18 years of age Must have a smartphone, tablet and/or computer/laptop with reliable internet access Must be willing to learn and be coachable Must be self-motivated and have a passion for helping others Open to and comfortable with various Social Media platformsMust be able to effectively communicate with clients (sales or customer service background a plus but not required) Detail oriented with good organizational skills Must be comfortable working with minimal supervision 100% Remote Travel Agent Certification Errors & Omissions Insurance with Fraud Protection 100% Flexible schedule Set your own hours Deeply discounted travel for yourself, including some free perks Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees) It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital.

As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business. #J-18808-Ljbffr

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