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Remote Csr Jobs in Novato, CA (NOW HIRING)

Associated Wholesale Grocers

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Customer Service Representative (Remote)

Oakland, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

Associated Wholesale Grocers

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Customer Service Representative (Remote)

Oakland, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

Associated Wholesale Grocers

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Customer Service Representative (Remote)

San Francisco, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

Associated Wholesale Grocers

Be Seen First

Customer Service Representative (Remote)

San Francisco, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

Associated Wholesale Grocers

Be Seen First

Customer Service Representative (Remote)

San Francisco, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

Associated Wholesale Grocers

Be Seen First

Customer Service Representative (Remote)

Oakland, CA · Remote

$50K - $75K/yr

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This ...

Posted today

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Csr information

See Novato, CA salary details

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How much do remote csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote csr in Novato, CA is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.57 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in Novato, CA? For Remote Csr jobs in Novato, CA, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Novato, CA look for? The top searched job categories for Remote Csr jobs in Novato, CA are:
What cities near Novato, CA are hiring for Remote Csr jobs? Cities near Novato, CA with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Novato, CA as of August 2026, with employment types broken down into 65% Full Time, 18% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,903 per year, or $22.1 per hour.

Customer Service Representative (Remote)

Associated Wholesale Grocers

Oakland, CA • Remote

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 hours ago

Posted today

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Associated Wholesale Grocers rating

6.8

Company rating: 6.8 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

27th of 122 rated grocery stores

Job description

The Customer Service Representative (Remote) plays a vital role in delivering exceptional support to customers by managing inquiries, resolving issues, and processing orders efficiently. This position involves working as an individual contributor within both small and large customer service teams, utilizing proprietary CRM tools to maintain accurate documentation and follow up on customer feedback. Occasional travel may be required for training or meetings.

Responsibilities

  • Provide prompt and courteous customer support
  • Resolve customer issues and complaints effectively
  • Perform accurate data entry and maintain records
  • Communicate clearly with customers and internal teams
  • Process orders and manage order-related inquiries
  • Collect and document customer feedback
  • Maintain thorough documentation of all interactions
  • Follow up with customers to ensure satisfaction

Preferred Qualifications

  • 3+ years of experience in customer service
  • High school diploma or equivalent
  • Proficiency with CRM software and proprietary tools
  • Strong communication and active listening skills
  • Effective problem-solving and conflict resolution abilities
  • Excellent time management and data entry skills


Benefits

  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Paid Vacation, Holiday, and Sick Time
  • 401(k) with 4% match along with 3 other contributions
  • Tuition Reimbursement
  • Basic & Supplemental Life and AD&D
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Wellness Program
  • Yearly Holiday Bonus


About Us


Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving over 1,100 member companies and over 3,000 locations throughout 28 states from 8 full-line wholesale divisions. The consolidated sales for AWG are approximately $9.7 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies which provide certain real estate and supermarket development services, print and digital marketing services, and health and beauty care, general merchandise, specialty/international foods and pharmaceutical products.

What Associated Wholesale Grocers employees say

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Benefits

Hours and flexibility

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