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Remote Csr Jobs in New Rochelle, NY (NOW HIRING)

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How much do remote csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote csr in New Rochelle, NY is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.54 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in New Rochelle, NY? For Remote Csr jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in New Rochelle, NY look for? The top searched job categories for Remote Csr jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Remote Csr jobs? Cities near New Rochelle, NY with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in New Rochelle, NY as of August 2026, with employment types broken down into 58% Full Time, 21% Part Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,234 per year, or $19.3 per hour.

Customer Service Representative

System One

Rutherford, NJ • Remote

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Job Title: Customer Service Representative Location: Rutherford, NJ Type: Contract Compensation: $20.00/Hour Contractor Work Model: Hybrid – onsite and remote Hours: Monday through Friday (8:00am – 4:45pm)

CUSTOMER SERVICE REPRESENTATIVE

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
  • Process all requests from customers in a timely manner so as to provide excellent service
  • Become familiar with markets as they relate to Customer Service
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
  • Arrange for and expedite product shipments
  • Report order status to customers and field sales
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
  • Encourage customers to place system orders to include tapes, urethanes, primers and tools
  • Achieve customer satisfaction by mastery of all customer service policies and procedures
  • Increase customer knowledge of products through personal relationships
  • Coordinate return material paperwork
  • Work with Accounts Receivable to resolve issues related to re-bills, non-payments, return materials, credits and debits, invoices, etc.
  • Communicate customer issues to management when appropriate
  • Other duties which may be assigned by the Manager

Qualifications

  • High school diploma required; college degree preferred
  • 1–2 years of customer service experience preferred
  • SAP experience highly desired
  • Proficiency with Microsoft Office, order entry software, and email
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees
  • Effective organization, time management, and problem-solving skills
  • Ability to handle difficult people and stressful situations professionally
  • Ability to work a hybrid schedule (4 days onsite, 1 day remote)

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison