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Remote Csr Jobs in Manchester, CT (NOW HIRING)

HB Travels

Client Support Representative - Remote

Hartford, CT · Remote

$17.25 - $22/hr

Professional and customer-focused * Excellent organization * Attention to detail * Strong problem ... Previous client-service experience is helpful but not required Why Choose Us? * Remote Environment:

New

HMG Careers

Sales Representative Remote

Hartford, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Norwich, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

New Britain, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Waterbury, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Springfield, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

micro1 AI

Biostatistician

Waterbury, CT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Hartford, CT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Biostatistician

Springfield, MA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Springfield, MA · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

micro1 AI

Director of Biostatistics

Waterbury, CT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... study reports (CSR), including subtle errors in population definitions, censoring rules, or ...

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Showing results 21-40

All JobsCsr JobsRemote Csr JobsRemote Csr Jobs in Manchester, CT

Remote Csr information

See Manchester, CT salary details

$9

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$27

How much do remote csr jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote csr in Manchester, CT is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Manchester, CT?

The most popular types of Csr jobs in Manchester, CT are:

What are popular job titles related to Remote Csr jobs in Manchester, CT?

For Remote Csr jobs in Manchester, CT, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Manchester, CT look for?

The top searched job categories for Remote Csr jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Remote Csr jobs?

Cities near Manchester, CT with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Manchester, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,488 per year, or $19 per hour.

Bilingual Customer Service Agent-REMOTE- 7151

Community Health Resources

Manchester, CT • On-site, Remote

$19.28/hr

Full-time

Posted 11 days ago

Job description

JOB TITLE: Bilingual Customer Service Agent
EMPLOYMENT TYPE: Full Time
SCHEDULED HOURS: 40 hours/week (Monday- Friday 8:30am-5pm) (some shifts 11:30am-8pm required)
PROGRAM: Triage Center
SITE LOCATION: (Remote) Manchester, CT
PC#: 2402
OBJECTIVE OF POSITION:
The Customer Service Agent will provide telephonic customer service to individuals calling into CHR, including clients who are experiencing mental illness, addictions and or serious emotional disorders:
By:
  • Answering all calls in a timely and professional manner.
  • Triaging client calls to determine the appropriate level of care via telephonic assessment both internally at CHR and externally with other providers.
  • Ability to respond to callers who may be in distress, agitated, have challenges in communicating, or may need triaged for crisis intervention.
  • Coordinating referrals of clients to appropriate CHR services or external referrals as needed; includes crisis triage and interventions including dispatching emergency services and or mobile crisis response when appropriate.
  • Accurately and efficiently documents call details in a variety of platforms to maintain compliance standards.
  • Exhibiting effective communication, interpersonal and organizational skills in person and on the phone with the ability to multi-task within a fast-paced service environment.
  • Demonstrating excellent active listening skills and the ability to work independently and with a team.
  • Initiating contact with and consulting with relevant collaborative parties.

DUTIES & RESPONSIBILITIES:
  • Consistently provide genuine, friendly, personable and professional service.
  • Responsible for appointment scheduling and intake service coordination.
  • Schedules clients with providers to help them access treatment in a timely fashion.
  • Establish rapport and working relationships with clients and clinical staff in order to enhance the overall engagement experience for clients.
  • Handle a high call volume in a fast-paced contact center environment.
  • Provide education to clients about available CHR resources to assist them in accessing treatment, i.e., transportation alternatives and schedules of providers.
  • Coordinate, network and schedule hospital, urgent care, and appropriate internal/external programs within agency guidelines.
  • Communicate with a wide range of individuals from various backgrounds.
  • With training, demonstrates knowledge of services and resources at CHR to direct the caller to relevant provider or program.
  • Stays abreast of all agency and clinic policies regarding access, no shows and scheduling.
  • Maintains documentation in compliance with agency and program standards.
  • Ability to meet key performance metrics.
  • Proactively resolve escalated customer issues.
  • Goes above and beyond by advocating for every customer concern and request.
  • Handle multiple responsibilities and balance customer priorities.
  • Assist clients with general questions and requests for information.
  • Provides excellent customer service to all clients and families.
  • Provides culturally & linguistically appropriate customer service to clients, client's families and collaborative partners with available interpretation services.
  • Assist staff in promoting a recovery-oriented treatment environment.
  • Participates in staff meetings, supervision, trainings and other meetings as assigned.
  • May perform other assignments and duties as program and agency needs require.

QUALIFICATIONS:
Education: High School Diploma or equivalent required, bachelor's degree preferred.
Experience: Minimum of 5 years of experience in a customer service-oriented role required. Intermediate to advanced typing and technical aptitude required. 2-5 years of experience working in a call center environment preferred. Prior experience working in a medical office or in social services preferred. Bilingual (Spanish speaking) required.
COMPENSATION*:
Starting at $19.28/hr min., and up commensurate upon experience.
*Actual rates are determined at the time of offer and are based on relevant experience and internal equity, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)
CHR is an equal opportunity employer, and we encourage all to apply.
Take the first step to a meaningful career and apply to CHR today!
EEO MINORITIES/WOMEN/DISABLED/VETERANS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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