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Remote Csr Jobs in Del Rio, TX (NOW HIRING)

Systems Integration Inc

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

InsuraTec

Sales Representative (Remote)

Del Rio, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Satori Mortgage

Mortgage Loan Officer

Del Rio, TX · On-site +1

... a remote position. About Us Founded in 2006, Satori Mortgage was created to service the loan ... customers. Servicing the loan from beginning to end saves the borrower time and money, and you can ...

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See Del Rio, TX salary details

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How much do remote csr jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remote csr in Del Rio, TX is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.
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Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Del Rio, TX as of May 2026, with employment types broken down into 5% Locum Tenens, 2% As Needed, 66% Full Time, 23% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,815 per year, or $17.2 per hour.
Contact Center Rep

Contact Center Rep

Systems Integration Inc

Del Rio, TX • Remote

$14.25 - $18.25/hr

Other

Posted 9 days ago

Job description

Contact Center Rep

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

***Must have the ability to pass a federal background check***

Responsibilities:

  • Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
  • Performing outbound calls to verify the authenticity of received documents.
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.
  • Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.
  • Refer escalated calls as needed to supervisor.

Qualifications:

  • High School Diploma or GED equivalent required.
  • At least six (6) months of customer service required; call center experience preferred.
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.
  • Past or present Department of Homeland Security clearance preferred.
  • Must be empathetic in your ability to deal with sensitive topics and information.
  • Ability to speak and read English clearly and professionally. Bilingual would be helpful.
  • Ability to pass a federal background check.

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source

DESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. Los representantes atenderán llamadas entrantes y documentarán la información de forma precisa y empática. RESPONSABILIDADES: - Atender llamadas entrantes de alto volumen - Comunicarse en inglés y español - Documentar información de manera precisa - Cumplir con los procedimientos federales de FEMA REQUISITOS: - Fluidez profesional en inglés y español - Experiencia en servicio al cliente - Capacidad para aprobar verificación de antecedentes (Public Trust) - Aceptar tarifas salariales bajo la Ley SCA

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