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Remote Csr Jobs in Clover, SC (NOW HIRING)

IRALOGIX,Inc

Customer Care Representative

Charlotte, NC · Remote

$16.50 - $22.25/hr

Customer Care Representative Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt Industry ... Retirement Services/FinTech Software Travel: 0%-5% IRALOGIX is a rapidly growing FinTech ...

Liveops

Remote Spanish Bilingual Customer Service

Gastonia, NC · Remote

$14.25 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remotetravelcareers

Travel Customer Support

Charlotte, NC · Remote

$16.50 - $21.25/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Support the team with day-to-day travel service tasks. Qualifications: * Strong communication and ...

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Remote Csr information

See Clover, SC salary details

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How much do remote csr jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote csr in Clover, SC is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.93 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are popular job titles related to Remote Csr jobs in Clover, SC?

For Remote Csr jobs in Clover, SC, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Clover, SC look for?

The top searched job categories for Remote Csr jobs in Clover, SC are:

What cities near Clover, SC are hiring for Remote Csr jobs?

Cities near Clover, SC with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Clover, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,541 per year, or $16.1 per hour.

Customer Care Representative

IRALOGIX,Inc

Charlotte, NC • Remote

$16.50 - $22.25/hr

Full-time

Retirement

Posted 18 days ago

Job description

Company: IRALOGIX, Inc. Position: Customer Care Representative

Location: Pittsburgh, PA/Sandy UT Job Type: Full-Time/Exempt

Industry: Retirement Services/FinTech Software Travel: 0%-5%


IRALOGIX is a rapidly growing FinTech transforming IRA administration and recordkeeping. We empower financial institutions—IRA providers, 401(k) recordkeepers, advisors, and banks—to deliver scalable, compliant, and efficient retirement solutions through modern technology.



As a CUSTOMER ACCOUNT RELATIONS MANAGER, Serves as a trusted client contact across the retirement services ecosystem. You will combine financial service expertise, IRA operations knowledge, and strong communication skills to deliver exceptional client support and ensure seamless account servicing.


Responsibilities

The essential responsibilities and duties for this position include, but are not limited to, the following:

· Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements.

· Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions.

· Support day-to-day IRA administration and recordkeeping functions, including contributions, distributions, rollovers, transfers, and beneficiary changes.

· Help customers and advisors navigate our technology platform, including account setup, transaction history, reporting, and compliance documentation.

· Collaborate with operations, compliance, and partner recordkeepers to ensure accurate documentation and adherence to DOL regulations.

· Escalate complex issues to appropriate internal teams while maintaining accountability for customer satisfaction.

· Consistently deliver an above-and-beyond customer experience by blending technical accuracy with empathy, patience, and professionalism.

· Demonstrate integrity and responsibility when handling sensitive financial and personal data.

Qualifications

The essential skills and experience for this position include, but are not limited to, the following:

· Strong computer skills, including Microsoft Office Suite and CRM/customer support systems.

· Excellent verbal and written communication skills; Spanish fluency is a plus but not required.

· 2+ years in financial services, IRA operations, or wealth management support

· Proven ability to work as part of a successful team in a high-growth or fast-paced environment.

· Proficiency with Microsoft Office and CRM systems

· Strong communication, organization, and problem-solving skills

· Bachelor’s degree preferred (Finance, Business, or related field)

· Must be US Citizen, a Permanent Resident or eligible to work in the US permanently.


Why join IRALOGIX

• Join a FinTech innovator transforming the retirement services industry

• Collaborative team culture with career growth opportunities

• Competitive compensation and comprehensive benefits


IRALOGIX is an equal opportunity employer committed to building a team that embraces diversity, represents a variety of backgrounds, and upholds inclusiveness. M/F/V/D