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Remote Csr Jobs in Connecticut (NOW HIRING)

The Hartford

Customer Care Representative

Hartford, CT · Remote

$46K - $69K/yr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... Respond to customer inquiries in a professional and timely manner * Assist clients with service ...

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How much do remote csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote csr in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Connecticut?

The most popular types of Csr jobs in Connecticut are:

What are popular job titles related to Remote Csr jobs in Connecticut?

For Remote Csr jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Connecticut look for?

The top searched job categories for Remote Csr jobs in Connecticut are:

What cities in Connecticut are hiring for Remote Csr jobs?

Cities in Connecticut with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Connecticut as of August 2026, with employment types broken down into 1% Locum Tenens, 80% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Sales Representative

Zuzick & Associates

Norwalk, CT • Remote

Full-time

Re-posted 14 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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