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Remote Csr Data Entry Jobs in Rome, NY (NOW HIRING)

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... remote work. The CX Engineer acts as a key interface that is focused on maintaining a service ... Collect and analyze customer functions' performance and delivery data, taking action regarding ...

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Remote Csr Data Entry information

See Rome, NY salary details

$10

$16

$22

How much do remote csr data entry jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote csr data entry in Rome, NY is $16.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.98 per hour, depending on experience, location, and employer.

What is a remote CSR data entry job?

Remote CSR (Customer Service Representative) data entry jobs involve handling customer information, inputting data into company systems, and providing support to customers—all from a remote location. These roles typically require you to process orders, update records, respond to customer inquiries via email or chat, and ensure accurate data entry. Attention to detail, good typing skills, and the ability to work independently are essential for success in this position.

What are some common challenges faced by remote CSR data entry professionals, and how can they be managed?

Remote CSR Data Entry professionals often encounter challenges such as maintaining accuracy under tight deadlines, managing large volumes of data, and staying motivated in a home-based environment. To address these, it’s important to develop strong organizational habits, regularly check data for errors, and establish a dedicated workspace free from distractions. Additionally, frequent communication with team members via digital tools helps ensure alignment on tasks and fosters a sense of connection despite working remotely.

What are the key skills and qualifications needed to thrive as a remote CSR data entry specialist, and why are they important?

To thrive as a Remote CSR Data Entry Specialist, you need strong typing skills, attention to detail, and proficiency in data management, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, spreadsheets, and data entry software is usually required. Excellent communication, time management, and reliability are key soft skills that help you excel in a remote environment. These skills ensure accurate data handling, effective customer service, and productivity in a virtual setting.

What is the difference between Remote Csr Data Entry vs Remote Customer Service Representative?

AspectRemote Csr Data EntryRemote Customer Service Representative
Primary RoleData entry, record updating, basic administrative tasksHandling customer inquiries, providing support, resolving issues
Required SkillsTyping speed, accuracy, basic computer skillsCommunication skills, problem-solving, patience
Work EnvironmentHome office, computer-based tasksHome office, interaction via phone or chat
Common CertificationsNone typically requiredCustomer service or communication certifications optional

While both roles often work remotely and require computer skills, Remote Csr Data Entry focuses on data management and administrative tasks, whereas Remote Customer Service Representative involves direct customer interaction and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are any remote customer service data entry jobs legit?

Remote customer service data entry jobs are legitimate opportunities offered by reputable companies, often requiring basic computer skills and attention to detail. However, job seekers should be cautious of scams by verifying company credentials and avoiding positions that ask for upfront payments or personal financial information.

What are popular job titles related to Remote Csr Data Entry jobs in Rome, NY?

For Remote Csr Data Entry jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote Csr Data Entry jobs in Rome, NY look for?

The top searched job categories for Remote Csr Data Entry jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote Csr Data Entry jobs?

Cities near Rome, NY with the most Remote Csr Data Entry job openings:

Remote Csr Data Entry jobs near you
Infographic showing various Remote Csr Data Entry job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $34,737 per year, or $16.7 per hour.

CX Engineer

Tidal Basin Holdco, LLC

Utica, NY • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
  • Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
  • Assist with and advocate for the design and rollout of new support channels and service offerings
  • Create support workflows and make suggestions to improve efficiency and effectiveness
  • Evaluate 3rd party solutions, drive implementations and support process optimization
  • Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.

• Provide backup support for other 3rd party tools utilized within the organization.
  • Analyzing the order entry process and recommend automation solutions
  • Measure and help to improve overall customer experience levels
  • Keep up with industry best practices, trends, and standards

Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
  • Perform other duties as assigned

Skills and Competencies:
  • Excellent organizational skills and attention to detail.
  • Ability to work independently with little supervision.
  • Strong interpersonal, analytical, and problem-solving skills.
  • Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
  • In-depth understanding in Call Center operations including technologies and data management.
  • Demonstrated Project Management experience.
  • Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
  • Strong verbal and written communication skills.
  • Excellent time management skills with a proven ability to meet deadlines.

Education and Experience:
  • BA/BS degree in Business Administration, MIS or relevant field preferred but not required
  • 10+ years of total experience
  • 5+ years of experience with CRM administration/support and contact center software operations solutions
  • 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
  • Preferred experience with the NICE or Five9 contact center product suite, but not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.

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