ZipRecruiter

Log In

2

Remote Cruise Jobs in Rohnert Park, CA (NOW HIRING)

All JobsCruise JobsRemote Cruise JobsRemote Cruise Jobs in Rohnert Park, CA

Remote Cruise information

What are the key skills and qualifications needed to thrive in the remote cruise position, and why are they important?

To thrive as a Remote Cruise Consultant, you need strong sales skills, in-depth knowledge of cruise lines and destinations, and experience in the travel industry. Familiarity with reservation platforms (like Sabre or Amadeus), cruise booking engines, and relevant certifications such as CLIA accreditation are advantageous. Excellent communication, organizational abilities, and customer service skills help set candidates apart. These skills are essential for providing seamless, efficient vacation planning for clients and maintaining high customer satisfaction while working remotely.

What are the typical daily responsibilities for someone working as a remote cruise consultant?

As a Remote Cruise Consultant, your daily responsibilities include responding to customer inquiries about cruise options, making reservations, processing payments, and assisting with trip customization or problem solving. You’ll regularly use booking and CRM software to manage client accounts and maintain detailed records. Collaboration with other travel professionals and suppliers is also common to ensure clients receive the best deals and experiences. A strong focus on proactive communication and follow-up helps you build lasting client relationships, and stay updated on new itineraries and promotions.

What is a remote cruise?

A Remote Cruise job typically involves working for a cruise-related company in a remote capacity, meaning you don't need to be physically onboard a ship. Roles may include customer service, sales, travel planning, marketing, or administrative support. These jobs allow individuals to assist cruise passengers, book trips, or manage operations from home. Employers often seek candidates with strong communication skills and experience in the travel or hospitality industry.

What are popular job titles related to Remote Cruise jobs in Rohnert Park, CA?

For Remote Cruise jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Remote Cruise jobs in Rohnert Park, CA look for?

The top searched job categories for Remote Cruise jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Remote Cruise jobs?

Cities near Rohnert Park, CA with the most Remote Cruise job openings:

Remote Cruise jobs near you
Infographic showing various Remote Cruise job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Representative - EMS Experience - Remote

ProTransport-1

Cotati, CA • On-site, Remote

$16.90/hr

Full-time

Posted 9 days ago

Job description

Under general supervision of the Communications Manager, Communications Supervisor, and/or Communication Center Lead, the Customer Service Representative (CSR) is responsible for answering and triaging all undirected calls coming into the Communications Center and directing them to the most appropriate resource.
Note: ProTransport-1 is based in Northern California so the times listed below are in Pacific time. This is a remote opportunity. Qualified individuals will need to be successful working in a remote setting. A designated work area is required.
Pay Rate: $16.90/hr+ (depending on location)
Hours: 12-hour shifts, 8 hours of regular time, 3.5 hours of overtime (8:00 am to 8:00 pm or 9:00 am to 9:00 pm)
Days: Every other Wednesday, Thursdays, Fridays, and Saturdays or Sundays, Mondays, Tuesdays, and every other Wednesday
Essential Duties & Responsibilities:
  • Able to operate a multi-line, computerized phone system as well as radio communication equipment
  • Able to navigate multiple screens and software/computer programs while simultaneously documenting all phone and radio communication using a computer aided dispatch (CAD) program
  • Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with all callers
  • Develop a high degree of familiarity with Company service areas and medical facilities
  • Demonstrate exceptional customer service skills with both internal and external customers
  • Comply with all Company and customer policies and procedures as they pertain to the coordination of patient referral and transport
  • Demonstrate the ability to professionally manage difficult interactions and effectively direct the flow of conversation
  • Attend all mandatory meetings and trainings
  • Perform all other duties as assigned

Minimum Requirements:
  • High School Diploma, GED, or equivalent
  • Minimum of one (1) year of previous multi-line telephone experience or prior EMS experience
  • Ability to type a minimum of forty (40+) words per minute
  • Demonstrate ability to communicate clearly and professionally both verbally and in writing
  • Proficient computer skills including Microsoft Office, email, and spreadsheet software programs
  • Ability to accurately take incoming request while simultaneously documenting the information
    electronically

Preferred Qualifications:
  • Previous work experience as an EMS Dispatcher or Communications Technician
  • Emergency Medical Technician (EMT) certification

Additional Requirements:
  • Must be able to successfully complete training with four to six (4-6) weeks of start date
  • Must obtain American Heart Association (AHA) BLS certification within six (6) months of beginning employment
  • Must be able to successfully obtain EMD certification within six (6) months of beginning employment
  • Must be available to work all shifts, including but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed and perform role efficiently and consistently during shifts
  • Able to rotate shift assignments as needed and/or required based on operational need
  • Must be able to successfully pass pre-employment screening upon acceptance of an offer, which includes a background investigation and pre-employment drug and alcohol screening

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply