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Remote Crm Jobs in Rochester, MN (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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All JobsCrm JobsRemote Crm JobsRemote Crm Jobs in Rochester, MN

Remote Crm information

See Rochester, MN salary details

$21.3K

$126.6K

$194.2K

How much do remote crm jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote crm in Rochester, MN is $126,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $166,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Crm vs Remote Customer Support Specialist?

AspectRemote CrmRemote Customer Support Specialist
Required CredentialsCRM certifications, sales or marketing experienceCustomer service training, communication skills
Work EnvironmentCRM software, sales/marketing platformsHelpdesk tools, communication channels
Employer & Industry UsageSales, marketing, customer relationship managementCustomer service, support centers, client assistance

Remote Crm roles focus on managing customer relationships, sales pipelines, and marketing campaigns using CRM software. Remote Customer Support Specialists primarily handle client inquiries, troubleshoot issues, and provide assistance via support tools. While both roles require strong communication skills, Remote Crm positions often demand familiarity with CRM platforms and sales strategies, whereas Customer Support roles emphasize customer service and problem-solving skills.

How does a Remote CRM professional typically collaborate with sales and marketing teams despite working offsite?

Remote CRM professionals frequently use digital communication tools like Slack, Teams, and CRM platforms to coordinate with sales and marketing teams. They participate in virtual meetings, share real-time customer data, and help design campaigns based on customer insights. Effective collaboration relies on clear communication, well-documented processes, and regular updates to ensure alignment on goals and strategies. Cultivating strong relationships remotely is essential for success in this role.

What is a Remote CRM job?

A Remote CRM (Customer Relationship Management) job involves managing and optimizing a company's interactions with current and potential customers using specialized CRM software, all while working from a remote location. These roles can include tasks such as maintaining customer databases, analyzing customer data, supporting sales and marketing teams, and ensuring customer satisfaction. Remote CRM professionals may work as administrators, analysts, or support specialists, and they use tools like Salesforce, HubSpot, or Zoho CRM. The goal is to improve customer relationships and drive business growth, all while collaborating with teams online rather than in a physical office.

What are the key skills and qualifications needed to thrive as a Remote CRM Specialist, and why are they important?

To thrive as a Remote CRM Specialist, you need expertise in customer relationship management, data analysis, and experience with CRM platforms, often backed by a degree in business, marketing, or IT. Familiarity with tools like Salesforce, HubSpot, or Zoho CRM, as well as relevant certifications, is typically required. Strong communication, problem-solving, and self-motivation are vital soft skills for engaging clients and collaborating with remote teams. These skills ensure effective customer interactions, accurate data management, and the successful implementation of CRM strategies in a virtual work environment.

What Are Remote CRM Jobs?

Remote customer relationship management (CRM) workers use specialized CRM software to manage interactions with clients and customers with the aim of improving relationships and driving sales. As a remote CRM worker, you accomplish your responsibilities from home using CRM software systems to oversee sales, marketing, and operational efforts that affect customer service. Your duties include training customer service workers and monitoring their performance, analyzing customer feedback, building client and customer relationships, answering escalated questions, concerns, and complaints, and communicating with your company to plan CRM strategies and offer suggestions for improvement.

More about Remote Crm jobs
What are popular job titles related to Remote Crm jobs in Rochester, MN? For Remote Crm jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Crm jobs in Rochester, MN look for? The top searched job categories for Remote Crm jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Crm jobs? Cities near Rochester, MN with the most Remote Crm job openings:
Remote Crm jobs near you

Remote Customer Service Specialist

ForgeFit

Rochester, MN • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply