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Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!

Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.

About Spartanburg Regional Healthcare System

Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.

What This Role Is All About

The Remote Sr Epic Application Coordinator – Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.

Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.

The Remote Sr Epic Application Coordinator – Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.

What You Bring on Day One

Education

• Bachelor’s degree

Experience

• 5+ years of experience in Information Technology
• 3+ years of experience post Epic certification

Licenses and Certifications

• Epic module certification for assigned applications (Professional Billing)

Great to Have

Education

• Master’s degree in computer science or related field

Experience

• 10+ years of experience in healthcare, including 7+ years of experience in Information Technology and 5 years of experience post Epic certification

What This Job Looks Like

• Maintain regular communication with Epic implementation representatives and internal partners
• Obtain and maintain Epic certification for assigned applications
• Develop deep knowledge of Epic Anesthesia, Optime, and Lumens and their interactions with other applications
• Lead workflow discussions, design sessions, and validation meetings
• Analyze current workflows, data collection, reporting needs, and technical issues
• Translate operational requirements into functional and technical system specifications
• Participate in creating and executing integrated test plans
• Document system configurations and technical components with clarity and accuracy
• Troubleshoot complex issues and escalate risks when needed
• Collaborate with training teams to develop education materials
• Support go live events and post deployment activities
• Introduce best practice recommendations for future workflow improvements
• Monitor new Epic releases and determine appropriate use of new features
• Coordinate updates, apply changes, and review release functionality
• Participate in vendor education sessions, webinars, and professional forums
• Mentor Application Coordinators and System Analysts

Why You Will Love Working Here

• Work that directly supports clinical care and improves patient outcomes
• A friendly and collaborative environment that values learning and expertise
• Opportunities to lead meaningful Epic initiatives across multiple departments
• A respected organization with more than 100 years of service to its community
• A fully remote role that still provides deep engagement with clinical and operational teams