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Remote Correctional Program Support Services Jobs in Illinois

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Provide accurate information regarding services, processes, and account updates * Assist clients ...

Arjo

Program Manager, Reprocessing

Chicago, IL · Remote

$80K/yr

Lead and support Quarterly Business Reviews to drive customer engagement, retention, and growth ... YL1 #LI-REMOTE About Arjo At Arjo, we believe that empowering movement within healthcare ...

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All JobsCorrectional Program Support Services JobsRemote Correctional Program Support Services JobsRemote Correctional Program Support Services Jobs in Illinois

Remote Correctional Program Support Services information

What is the difference between Remote Correctional Program Support Services vs Remote Probation Officer?

AspectRemote Correctional Program Support ServicesRemote Probation Officer
CredentialsTypically requires certifications in correctional support or counseling, sometimes a degree in criminal justice or social workRequires a probation officer certification, criminal justice degree, and background checks
Work EnvironmentRemote, administrative support within correctional facilities or agenciesRemote or field-based, supervising offenders in the community
Employer & Industry UsageCorrectional agencies, rehabilitation programs, support servicesProbation departments, criminal justice agencies

While both roles support the criminal justice system, Remote Correctional Program Support Services focus on administrative and program support, whereas Remote Probation Officers directly supervise offenders in the community. The key differences lie in required certifications, work environment, and job responsibilities.

What are the most commonly searched types of Correctional Program Support Services jobs in Illinois? The most popular types of Correctional Program Support Services jobs in Illinois are:
What are popular job titles related to Remote Correctional Program Support Services jobs in Illinois? For Remote Correctional Program Support Services jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Correctional Program Support Services jobs in Illinois look for? The top searched job categories for Remote Correctional Program Support Services jobs in Illinois are:
What cities in Illinois are hiring for Remote Correctional Program Support Services jobs? Cities in Illinois with the most Remote Correctional Program Support Services job openings:
Remote Correctional Program Support Services jobs near you

Client Support Specialist (Remote)

Nexora Talent

Chicago, IL • Remote

$18.50 - $25/hr

Part-time

Re-posted 17 days ago

Job description

Job Overview

We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support, resolving inquiries, coordinating communications, and ensuring a positive customer experience throughout every interaction.

The ideal candidate is professional, organized, responsive, and comfortable working in a fast-paced remote environment.

Key Responsibilities
  • Respond to client inquiries via email, phone, and chat in a timely and professional manner
  • Provide accurate information regarding services, processes, and account updates
  • Assist clients with scheduling, follow-ups, and general support requests
  • Maintain detailed records of customer interactions and updates
  • Coordinate with internal teams to ensure efficient issue resolution
  • Monitor client satisfaction and escalate concerns when necessary
  • Support daily administrative and operational tasks as assigned
  • Maintain professionalism and strong communication in all interactions
Qualifications
  • Previous experience in customer service, client support, administrative support, or related fields preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable using email, spreadsheets, and online communication platforms
  • Ability to work independently in a remote setting
  • Strong attention to detail and problem-solving skills
  • Positive attitude and professional demeanor
Preferred Skills
  • Experience with CRM systems or customer support platforms
  • Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace
  • Ability to manage multiple priorities efficiently
Benefits
  • Fully remote position
  • Flexible work environment
  • Opportunities for professional growth and development
  • Supportive and collaborative team culture
  • Competitive compensation based on experience

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