Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving ... Identify gaps in onboarding, help content, and self-service resources. * Help scale support ...
Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving ... Identify gaps in onboarding, help content, and self-service resources. * Help scale support ...
Remote Content Writer information
See Carthage, NC salary details
$10.84 - $17.01
17% of jobs
$18.51 is the 25th percentile. Wages below this are outliers.
$17.01 - $23.18
33% of jobs
$23.18 - $29.36
19% of jobs
$32.75 is the 75th percentile. Wages above this are outliers.
$29.36 - $35.53
11% of jobs
$35.53 - $41.70
6% of jobs
$41.70 - $47.87
3% of jobs
$47.87 - $54.05
2% of jobs
$54.05 - $60.22
2% of jobs
$60.22 - $66.39
0% of jobs
$66.39 - $72.56
3% of jobs
$72.56 - $78.74
3% of jobs
$10
$32
$78
How much do remote content writer jobs pay per hour?
What does a remote content writer do?
As a remote content writer, you work from home to write and develop content for a website. This job is usually freelance, and you can work for multiple companies producing blogs, website copy, or social media posts. Your responsibilities focus on providing high-quality, engaging content in the form of articles, reviews, and product or service descriptions. Your duties are not just to write, but they also involve editing, proofreading, and reviewing content before it goes online. You must ensure your information is accurate and consistent with the message or theme of the website or blog.
What does a remote content writer do?
What are the key skills and qualifications needed to thrive as a remote content writer, and why are they important?
How does a remote content writer typically collaborate with editors and other team members?
What is the difference between Remote Content Writer vs Remote Copywriter?
| Aspect | Remote Content Writer | Remote Copywriter |
|---|---|---|
| Primary Focus | Creating informative, educational, and engaging content for blogs, articles, and websites | Writing persuasive, marketing-focused copy for ads, sales pages, and promotional materials |
| Skills & Credentials | Strong research, SEO knowledge, good writing skills | Persuasive writing, marketing understanding, SEO skills |
| Work Environment | Typically works independently or as part of content teams | Often collaborates with marketing teams or clients |
| Industry Usage | Used across blogging, publishing, education, and corporate content | Common in advertising, marketing, and branding sectors |
While both roles involve writing and SEO skills, Remote Content Writers focus on creating informative content, whereas Remote Copywriters craft persuasive marketing copy. Understanding these differences helps job seekers target the right opportunities in the digital content industry.
What cities near Carthage, NC are hiring for Remote Content Writer jobs?
Cities near Carthage, NC with the most Remote Content Writer job openings:

Technical Support Specialist
Pinehurst, NC • Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
EnrollHere is on a mission to make healthcare enrollment simple, transparent, and accessible for everyone. We partner with organizations nationwide to deliver streamlined technology and exceptional customer experiences, ensuring members can access the coverage they need with confidence. Our fully remote team thrives on collaboration, innovation, and a shared commitment to improving the enrollment journey for all.
The Technical Support Specialist is a senior member of the EnrollHere Support team, responsible for owning frontline support quality, mentoring teammates, and serving as the primary escalation point for technical and workflow-related issues. This role is ideal for someone who has hands-on Intercom experience, understands modern ticketing systems, and enjoys balancing customer-facing support with operational leadership. You'll work closely with Product, Engineering, and Operations to improve support workflows and customer experience.
Responsibilities- Serve as the primary escalation point for complex Tier 2-3 issues involving platform workflows, integrations, dialer tools, and account configurations.
- Respond to high-impact agent, partner, and internal inquiries via Intercom (chat & email) with speed, clarity, and empathy.
- Ensure SLA adherence and consistent response quality across active conversations.
- Identify patterns in support issues and proactively recommend solutions.
Support Leadership & Enablement
- Act as a day-to-day lead for the support function, helping unblock teammates and setting quality standards.
- Review tickets for accuracy, tone, and technical correctness.
- Assist with onboarding and ramping new support hires.
- Contribute to and refine support macros, workflows, and automations in Intercom.
Technical Troubleshooting
- Diagnose browser-based issues using developer tools, console logs, cookies, network requests, and basic HTML/CSS inspection.
- Clearly document bugs, edge cases, and reproduction steps for Engineering.
- Partner with Product and QA to validate fixes and communicate resolutions back to users.
Documentation & Process Improvement
- Own and improve internal and external documentation using Notion and Intercom Articles.
- Identify gaps in onboarding, help content, and self-service resources.
- Help scale support operations by improving workflows, tagging, reporting, and escalation paths.
- Own and scale technical support operations, including escalations, workflow optimization, and Intercom efficiency.
- Improve documentation, onboarding flows, and self-service resources to reduce repeat issues.
- Act as a strong technical liaison between Support, QA, and Engineering to improve issue resolution and product feedback loops.
Requirements
- 2-4 years of experience in technical support, customer support, or a similar role.
- Strong hands-on experience with Intercom (Inbox, Articles, automations, macros).
- Experience working in a ticket-based support environment (Intercom, Zendesk,
- Freshdesk, Jira Service Management, etc.).
- Comfortable troubleshooting browser-based applications using developer tools.
- Excellent written communication and a calm, customer-first mindset.
- Proven ability to manage multiple priorities in a fast-paced, remote environment.
Benefits
We believe in taking care of our team, which is why we offer a comprehensive benefits package that supports your health, wellness, and future:
- Medical: 4 United Healthcare medical plans (including an HSA option)
- Dental: 3 dental plans (Aetna and MetLife)
- Vision: 2 Aetna vision plans
- Wellness & Mental Health: 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription
- Ancillary Coverage: 4 ancillary plans and supplemental life insurance
- Retirement: 401(k) with a 4% match (after a 90-day exclusionary period)
- PTO & Flexibility: Generous PTO and remote work support
- Growth: Learning stipends and opportunities for professional development