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Remote Computer Technician Jobs in Scranton, PA (NOW HIRING)

Remote Computer Technician information

See Scranton, PA salary details

$12

$20

$30

How much do remote computer technician jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote computer technician in Scranton, PA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.08 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

What are popular job titles related to Remote Computer Technician jobs in Scranton, PA?

For Remote Computer Technician jobs in Scranton, PA, the most frequently searched job titles are:

What cities near Scranton, PA are hiring for Remote Computer Technician jobs?

Cities near Scranton, PA with the most Remote Computer Technician job openings:

Infographic showing various Remote Computer Technician job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $42,933 per year, or $20.6 per hour.

Overhead Crane & Hoist Service Technician (PA or Remote)

Scranton, PA • Remote

$24 - $45/hr

Full-time

Re-posted 3 days ago


Job description

NOW HIRING: OVERHEAD CRANE & HOIST SERVICE TECHNICIAN | PENNSYLVANIA or CONTINENTAL U.S. (TRAVEL)

Field-Based | Local & Travel Roles Available | Multiple U.S. Locations

Compensation: Competitive hourly rate up to $45/hour+ based on experience, skills, location, and credentials | Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work


If you’re a technician who can work independently, troubleshoot complex issues in the field, and take ownership of customer outcomes—this role will feel like a natural fit.

At American Crane & Equipment Corporation (ACECO), we’re looking for experienced Crane & Hoist Technicians who can operate in real-world environments where safety, uptime, and technical execution matter.

This is not a shop role sitting under constant supervision. This is field service work where you are trusted to diagnose problems, make decisions, and represent ACECO directly with customers.

You won’t be just another tech number here. Strong technicians build real reputations at ACECO.


What This Role Really Is

This is a field-based service role—you’ll spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision.


Who Thrives Here (and Who Doesn’t)

You’ll do well here if you:

  • Take ownership of field work and solve problems without being told what to do
  • Are comfortable working independently in customer environments
  • Communicate clearly and professionally with customers and internal teams


This role is likely not a fit if you:

  • Prefer working in a shop or controlled environment
  • Need constant direction or supervision
  • Struggle with travel, on-call responsibilities, or customer-facing work

What Success Looks Like (First 90 Days)

  • Learn ACECO service standards, safety expectations, and documentation processes
  • Independently complete inspections, maintenance, and basic repairs
  • Build trust with customers through professionalism and technical competence
  • Accurately document service work and communicate findings
  • Begin handling more complex troubleshooting scenarios independently

Why Join Our Team at American Crane? 

  • Field Impact – Your work directly affects customer safety and equipment uptime
  • Autonomy – Work independently with strong internal support
  • Technical Growth – Work on complex industrial and nuclear lifting equipment that many technicians never get exposure to
  • Stability – Established company with long-term workforce and strong reputation

What You’ll Do

Field Service & Technical Work

  • Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
  • Service electric overhead cranes and hoists (mechanical and electrical systems)
  • Troubleshoot and repair 480 VAC / 3-phase electrical systems
  • Perform work independently while adhering to all safety and quality standards


Customer Interaction & Communication

  • Communicate clearly with customers, supervisors, and internal teams
  • Represent ACECO professionally at all job sites
  • Provide clear updates and recommendations based on equipment condition


Documentation & Reporting

  • Complete accurate service reports and documentation
  • Track work performed, findings, and follow-up needs
  • Maintain accountability for service quality and reporting accuracy


On-Call & Travel Responsibilities

  • Participate in on-call rotation
  • Travel locally, regionally, and/or nationally as required
  • Support urgent customer needs when necessary

What We’re Looking For

Education

  • High school diploma or GED required
  • Technical or trade certifications preferred


Experience

  • 3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferred
  • Strong field service experience in industrial environments


Technical Skills

  • Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
  • Solid mechanical troubleshooting and repair capability
  • Strong understanding of OSHA safety standards, lockout/tagout, and fall protection


Skills & Attributes

  • Ability to work independently with minimal supervision
  • Strong customer-facing communication skills
  • High attention to detail and follow-through
  • Reliable, accountable, and self-directed
  • Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing


REQUIREMENTS

  • Authorization to work in the United States without current or future employer sponsorship
  • Ability to verify identity and employment authorization (Form I-9)
  • Eligibility to access export-controlled information where applicable
  • Willingness to undergo a background check in accordance with applicable laws
  • Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
  • Ability to meet the posted work schedule and travel requirements
  • Ability to maintain reliable attendance and punctuality
  • Willingness to follow all company safety policies and procedures
  • Willingness to wear appropriate PPE when required
  • Willingness to complete required safety and compliance training
  • Ability to perform essential job functions with or without reasonable accommodation
  • Ability to maintain professional conduct aligned with company expectations


ADDITIONAL REQUIREMENTS FOR THE POSITION

  • Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12 month span
  • Willingness to participate in on-call rotation
  • Valid driver’s license with acceptable driving record
  • Ability to obtain and maintain a REAL ID or valid U.S. Passport
  • Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
  • Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work
  • Ability to work in industrial environments with exposure to weather, noise, and moving equipment


Customer Site Access Requirements

A significant portion of the work performed by our Crane & Hoist Service Technicians takes place at commercial nuclear generating facilities and other secure industrial customer sites.

Technicians in this role must be able to obtain and maintain customer-required unescorted access authorization and comply with all customer security, fitness-for-duty, and access authorization requirements throughout their employment.

Because access requirements are established by our customers and applicable regulatory authorities, additional screening may be required before or during employment. Depending on the customer and work assignment, this may include:

  • Criminal background investigations
  • Credit history reviews
  • Employment verification
  • Motor vehicle record reviews
  • Drug and alcohol testing
  • Fitness-for-duty evaluations
  • Customer-specific training, badging, and credentialing

Customer access determinations are made solely by the customer or applicable regulatory authority and are outside the control of American Crane & Equipment Corporation.


Schedule

Full-time | Travel and on-call required based on assignment


Location 

Multiple U.S. Locations + Traveling Roles Available

We are looking for experienced technicians for positions assigned to local areas as follows:

  • Gadsden, AL
  • Phoenix, AZ
  • Fort Pierce, FL
  • Port St Lucie, FL
  • Albany, NY
  • Rochester, NY
  • Syracuse, NY
  • Portland, OR
  • Douglassville, PA
  • Harrisburg, PA
  • Lester, PA
  • Philadelphia, PA
  • Charleston SC
  • Surry, VA
  • We are also hiring Fully Remote Traveling Technicians residing anywhere in the U.S.


Work Environment

  • Field-based work at industrial customer sites