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Remote Computer Technician Jobs in Marion, NC (NOW HIRING)

U.S. Courts

IT Technician II

Asheville, NC · On-site +1

$54K - $88K/yr

... computer hardware and software programs. Technicians II perform routine to moderately complex ... Provide support for remote access and mobile computing devices. * Recommend hardware, equipment and ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Marion, NC

Remote Computer Technician information

See Marion, NC salary details

$11

$19

$28

How much do remote computer technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote computer technician in Marion, NC is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.63 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What cities near Marion, NC are hiring for Remote Computer Technician jobs?

Cities near Marion, NC with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Marion, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,237 per year, or $19.3 per hour.

IT Technician II

U.S. Courts

Asheville, NC • On-site, Remote

$54K - $88K/yr

Full-time

Re-posted 17 days ago

Job description

Summary
The Information Technology Technician II is part of the information technology team that performs end user support activities. At this level of function, technicians provide help desk support for end users and provide technical support installing and configuring computer hardware and software programs. Technicians II perform routine to moderately complex troubleshooting for hardware and software systems and may serve all levels of staff. This position is eligible for occasional telework.
Learn more about this agency
Duties
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  • Respond to help desk calls and e-mails, log problems, and work with the IT team to resolve simple to complex technology issues in a timely manner.
  • Analyze help desk logs to minimize future issues.
  • Create/maintain end user accounts and provide end user training as needed.
  • Install operating system images, software and patches to workstations and mobile devices.
  • Administer Group Policies for workstations and user profile configurations.
  • Assist in troubleshooting and servicing audio video systems.
  • Manage IT assets.
  • Prepare and maintain the documentation and standard operating procedures and checklists for end users and other technicians.
  • Provide support for remote access and mobile computing devices.
  • Recommend hardware, equipment and software updates.
  • Stay abreast of new information technology hardware, software and industry trends and make recommendations to management in keeping the court current with their technology needs.
  • Routine travel throughout the district is required.
  • Occasional travel outside of the district may be required.

Requirements
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Conditions of employment
The selected candidate will be subject to a full background investigation as a condition of permanent employment. Employment will be considered provisional until the background investigation is completed and a favorable employment suitability is determined.
Qualifications
One to three years' experience providing end user support and assisting with computer problem resolution. Demonstrated skill in performing routine hardware maintenance. Ability to implement, operate and document information technology systems considering both hardware / software issues. Knowledge of computer processes and capabilities. Ability to perform both hardware and software maintenance and trouble shooting. Ability to communicate technical information effectively (orally and in writing) to end users in a manner that they can understand. Must be proficient at writing effective instructions for users and fellow staff. Must have exceptional customer service skills. Must have the desire to learn new technology and innovate. Must be team player.
Applicants must be U.S. citizens or meet the exceptions to the statutory restrictions on hiring no-citizens to work in the federal government in the continental United States.
PREFERRED QUALIFICATIONS
  • Three years of experience in the field of technology, working in the federal judiciary
  • Experience with Active Directory, Group Policy Mobile Device Management (MDM), Ivanti Neurons, Qualys
  • Experience with audio/video and video conferencing systems (MS Teams, Crestron, etc.)
  • Scripting and automation (ex: PowerShell, PowerAutomate, batch shell scripts)

Education
Bachelor's degree, or two-year degree in Computer Science or related field, from an accredited college, university or technical school.
Additional information
Electronic Fund Transfer (EFT) for payroll deposit is required. Applicants must be U.S. citizens or eligible to work in the United States. The court is not authorized to reimburse candidates for travel in connection with an interview or to pay relocation expenses to the selected candidate. Due to the volume of applications received, the U.S. Probation Office will contact only the most qualified applicants who will be invited for an interview. Only those interviewed will receive notification when the vacancy is filled.
The Probation Office reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. More than one position may be filled from this posting. If a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the Probation Chief may elect to select a candidate from the applicants who responded to the original announcement without reposting the position.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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